Russell
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel newly renovated which was nice but the customer service has deteriorated over the past year. Poor attempts at cleaning our room after several requests (partially made bed, not changed sheets etc). No water in gym, cleaning supplies in gym allowed to run out.
Breakfast was noticeably worse as well, even though the regularly lady who works the breakfast area was lovely
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