Was really impressed by the daily cleans but disappointed in the lack of reception

Had a great stay at the civic hotel

Air conditioner/ heater didn’t work

Great staff

Great hotel stay

Great stay at the Civic hotel.

Clean, parking, staff, enjoy

It's an older hotel however, its clean and well maintained. The staff were polite and helpful. The location is great and central to everything.

Bit of noise, but less than expected. Very good location and comfortable room. Big bathroom. Helpful staff. Good price for the quality. Very happy with stay overall.

Nice Locations

Thank you to Civic hotel and staff

My room was very comfortable and quite airy for the price. It was a pity that the air-conditioning remote would not activate the unit so I had to climb on a chair and do it manually. I reported it and presume it was attended to after I left. It was not as noisy as I expected, being on a main road and the sounds from the bar were not an issue. It was winter weather so not many people sitting in the open air area so I cannot comment on that point. The room was clean, except the shower could do with more than just a once over - but I didn't find that an issue. Nice touch to have biscuits and breakfast cereals in the room. Supplied toiletries were great too. Parking is in a public area that adjoins the main road, I had no issues. The bar staff (who also did the check-in) were super friendly, thanks to both of you. Food was not bad for the price and I ate in the hotel for the two nights I was there, so that says something. There are plenty of eating places near by but I didn't go to those. One thing to be aware of is that I had to carry my suitcase up a couple of flights of stairs, so consider that when booking. I'm 71 years old and didn't have a problem. Very convenient to public transport. I'll stay there again. Overall, I give it 3.5 stars out of 5.

Nice, big clean room and en suite. Staff downstairs in the pub were friendly, helpful and efficient. Warm welcome as non members at the Tuesday night jazz club - great band on our night. However, globe not screwed in properly in bedside light. Fridge door panel fell off. Fixed both these problems. Couldn't fix the lack of spoons so didn't tackle the complementary cereal. Its a fun place - we will stay again.

Good vibes

A1

Room clean and welcoming. Crockery and glassware very clean and everything well stocked .

Had a great stay at the Civic Hotel and a great dinner in the pub.

Great shower with lots of pressure, comfortable bed and spacious room. Dated but comfortable. Plenty of parking out the back.

Great location lovely staff and value for money

The room was ok the shower was disgusting the aircon didn't work no spoons to make a drink. Staff were polite and informative and just needed alot of maintenance. Will not stay again.