We could not turn up heat, 69 degrees that was it, very chilly, cold air blowing around!! Issue with toilet, once the toilet was flushed, you had to continually take the flush box cover of to fix mechanism inside flush box to get it to flush again. Very disappointed, for $362.00 i expected much, much better from the JAG. Harbour view?? of Oceanx moving containers around, you have to be kidding me???

staff was amazing as well as the cleanliness of the rooms. had a great stay at the jag!

The place was amazing ⭐️⭐️⭐️⭐️⭐️

Always a great stay at the JAG. Everything was great.

What an awesome hotel, so neat with all the music artists on the wall and the furniture is really neat.

All of the above

The service was amazing! Hotel was very clean, beds were so comfortable. The pool area and hot tub was amazing, we were there for hours. We dined at both restaurants, food and service was really good. We were stuck due to snow storm after checking out and staff let us use the amenities while we waited for the storm to pass, we appreciated it so much. We will return!

The room was excellent

Great staff, loved the hot tub and beautiful hotel

The entire property was very clean and welcoming. The lounge with the live band was really nice. We didn't have to go out if we wanted music and a couple of drinks.

The hotel was great, staff was amazing. Paul especially helpful and went above and beyond to make right what Expedia had done to us. Exodus decieved us and we got a terrible room. But the Jag personally made up for it. I will not use Expedia to book a hotel again.

Gorgeous loved it

The Jack is divided into two sections now and we stayed in the rhythm section… Which seems to be significantly downgraded since the new section came on… There is no clear delineation or ability to request the newer section versus the old… It was poorly late and lacked a lot of amenities, simple amenities you would expect in a hotel, no cable no Netflix even the ability to sign in. It felt spares and desolate like it was forgotten… The pool on the newer side is amazing. Probably one of the cleanest I’ve ever been in. However, the jag is truly meant for adults only which is Anish… Two restaurants on site, which is awesome and a great venue. However, the rooms on the rhythm side are definitely not as vibrant and hip as they were… We also booked for two queen beds and I’m pretty certain we had two doubles.

Parking. The hotel was great but we had to park a 15 minute walk away in the dead of winter. It would also be nice to know theres no parking prior to showing up and circling the block for an hour.

Wxcellwnt

Great staff and clean rooms

Yes the room was spotless and the staff were awesome

Cool concept but quite difficult to get your suitcases across the hotel if you’re located in its second wing. Restaurant was mediocre and I remember the staff having an attitude.

Amazing room, amazing view, amazing service!

Clean, spacious and uniquely decorated rooms. Great sound proofing barely heard a thing! Food and drinks on site next level as well. 10/10 will be back