Dear Mr. Suhel Hale, from Horizon Kendari Hotel, Thank you for your rating. We apologize for the inconvenience you experienced regarding the lack of TV channels. We will work to improve this in the future. Thank you again for your positive rating of Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel soon. Sincerely, Raven, Front Office Coordinator

Your reply: Dear Valued Guest from Horizon Kendari Hotel, Thank you for your rating. We apologize for the inconvenience caused by limited parking space. We will expedite the process of providing more spacious parking near the hotel. Thank you again for your positive rating of Horizon Kendari Hotel. We greatly appreciate your feedback and comments, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Front Office Coordinator

Your reply: Sincerely, Horizon Kendari Hotel. Thank you for your rating. We apologize for the inconvenience caused by the mosquitoes in your room. In the future, we will focus on improving the functionality of our rooms to better serve all our guests. Thank you again for your positive rating of Horizon Kendari Hotel. We appreciate your feedback and comments, and we hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator.

Your reply: Sincerely, Horizon Kendari Hotel. Thank you for your review. We are pleased that you and your family were satisfied with the facilities we provided. Thank you again for your positive review of Horizon Kendari Hotel. We greatly appreciate your feedback and comments, and we hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator.

Dear Valued Guest, The Horizon Kendary Hotel thanks you for your review. We are pleased that you enjoyed our breakfast menu. We will continue to strive to ensure all our guests are satisfied. Thank you again for your positive review of The Horizon Kendary Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator

Dear Mr. and Mrs. Fabrianti, From the Horizon Kendari Hotel, Thank you for your review. We are proud that you were satisfied with our services and facilities. We will continue to strive for improvement to ensure the satisfaction of all our guests. Thank you again for your positive review of the Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator

Dear Mr. and Mrs. Catherine A., From the Horizon Kendary Hotel, We are proud that you were satisfied with our services and facilities. We will continue to strive for improvement to ensure the satisfaction of all our guests. Thank you again for your positive review of the Horizon Kendary Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator

The Horizon Kendary Hotel would like to express our sincere gratitude for your review, Catherine A. We are very proud that you were satisfied with our services and facilities. We will continue to strive for improvement to further enhance the satisfaction of all our guests. Thank you again for your positive feedback about the Horizon Kendary Hotel. We greatly appreciate your comments and hope to welcome you back to our hotel in the future. Sincerely, Ravend, Front Office Coordinator

Dear Valued Guest, The Horizon Kendari Hotel thanks you for your review. We are proud that you were satisfied with our services and facilities. We are committed to continuously improving and developing our services to ensure the satisfaction of all our guests. Thank you again for your positive review of The Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel soon. Sincerely, Front Office Coordinator

Dear Valued Guest, The Horizon Kendari Hotel thanks you for your review. We are delighted that you were satisfied with our services and facilities. We will continue to strive for improvement to further enhance your experience and satisfaction. Thank you again for your positive review of The Horizon Kendari Hotel. We appreciate your feedback and comments, and we hope to welcome you back to our hotel in the future. Sincerely, Raven, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We are proud that you were satisfied with our services and facilities. We are committed to continuous improvement to ensure the satisfaction of all our guests. Thank you again for your positive review of Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We apologize for the inconvenience you experienced regarding the Maar Suite, which is only available to smokers. Thank you again for your positive review of Horizon Kendari Hotel. We greatly appreciate your feedback and comments, and we hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We are pleased that you were satisfied with the services and facilities we provided during your stay at our hotel. We are committed to developing and improving to ensure the comfort of all our guests. Thank you again for giving Horizon Kendari Hotel a positive rating. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We are pleased that you enjoyed your stay at our hotel. Thank you again for your positive review of Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Valued Guest, The Horizon Kendari Hotel thanks you for your review. We are pleased that you were comfortable during your stay at our hotel. Thank you again for your positive review of The Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Mr. Husier S., From Horizon Kendary Hotel, We are delighted that you were satisfied with our service and food. Thank you again for giving Horizon Kendary Hotel a high rating. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator

Dear Valued Guest, The Horizon Kendari Hotel thanks you for your review. We are pleased that you enjoyed your stay at our hotel. For dining options, there are several affordable restaurants located behind our hotel. Thank you again for your positive review of The Horizon Kendari Hotel. We appreciate your feedback and comments, and we hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We are pleased that you were comfortable during your stay at our hotel and satisfied with the services we provided. Thank you again for your positive review of Horizon Kendari Hotel. We greatly appreciate your feedback and comments, and we hope to welcome you back to our hotel in the near future. Sincerely, Front Office Coordinator

Dear Valued Guest, From Horizon Kendari Hotel, Thank you for your review. We are pleased that you enjoyed the meals we served during your stay at our hotel. Regarding the towels which appeared somewhat worn, we will follow up and address this issue. Thank you again for your positive review of Horizon Kendari Hotel. We appreciate your feedback and comments and hope to welcome you back to our hotel in the near future. Sincerely, Raven, Front Office Coordinator