Was given a room on the ground floor which had a broken patio door onto the gardens. Informed staff about this at 6pm but it had not been looked at by the time I arrived back at the hotel at 9.30pm. Reception staff then looked at the door and were unable to fix it. I requested to be moved for security reasons as I was anxious about having an unlocked door on the ground floor and staff responded with ‘menorca doesn’t have a high crime rate it’ll be fine’. Understandably I wasn’t happy with this response. They eventually moved me to another room at 11pm and I had a phone call at 8.30am the next morning telling me to pack my bags and move to a different room again because they needed the room for another guest. At this point I cancelled the rest of my stay and had a full refund and booked another hotel down the street. Awful service.

Lovely hotel and very friendly staff, well situated for Cala’n Bosch

Beautiful hotel within walking distance to the beach. The building itself is showing its age as it’s looking ever so slightly dated in terms of the decor, but still in very good condition

Very clean room and quiet at night. Fridge and crockery handy for snacks. No toiletries on offer except basic shower gel and small soap. Great location for boats to coves and lovely beaches nearby. Would return.

Nice relaxing and well situated hotel . Will return at some stage .

It was a great stay. The apartment was huge for the price paid and the breakfast was amazing. Lots of fresh options and live kitchen. The staff was lovely, and very pleasant and kind. Lots of parking on site and in a parking lot at the next street. Menorca has mostly free parking so no worries if renting a car.

Great service, amazing staff from the manager, through reception, restaurant services to cleaning staff. Our third time here and just gets better. Good evening's entertainment too. We will be back again soon.

Excellent hotel, staff, room and food. Expensive for a one night stay but certainly an upgrade from standard room. So worth it in the end.

No complaints, staff very friendly, service excellent, food good quality, everywhere was clean and our room was spacious and comfortable. Beach is a bit small and therefore always busy, but the pool area is beautiful and loads of space .

Fantastic stay. Staff exceptionally helpful and friendly. Room very clean with great housekeeping sevice/towels etc. Pool area clean with lots of loungers. Breakfast was good with very good variety. Great location.

Nice hotel spacious rooms,lovely pool area

Great hotel very friendly and helpful staff. Would highly recommend

The resort is more beautiful than pictures show.

The hotel is an easy 5 minute stroll to the beach or marina, which has plenty of restaurants to choose from. We had a 1 bedroom apartment, with lounge and kitchenette, large bathroom - it was spacious, comfy bed and though the decor felt a little dated the whole hotel was immaculately clean and our apartment serviced every day. All the staff really friendly and helpful, restaurant team welcoming and the breakfast plentiful, though a bit predictable. Pool area is beautiful different depths, gardens well laid out with plenty of loungers which looked new (no fighting for sunbeds!). No loud music playing, which was fab. We really enjoyed our stay, the location and the relaxed feel of the hotel. Booked our transfers through Expedia which were really efficient, with lovely drivers.

The hotel is great and the staff is absolutely amazing. The swimming pool was our favourite part. The air conditioning wasn't great, and they charged extra for things like the room safe, or a baby chair.

Good food /clean. Very friendly staff. Just a bit dated

Really impressed with this hotel .. rooms kept spotless , pool never crowded and immaculately clean , breakfast was spot on many choices. Will definitely return.

We chose these suites because of their good reviews and the actual experience exceeded our expectations. Juli was very attentive to clean and make-up our room every day and we have never had such an excellent & varied breakfast buffet (with waiter “supremo” Simon demonstrating indefatigable customer service at all times).

Very nice hotel, it had a beautiful pool

The hotel is one of the best we’ve stayed, the staff was very helpful, the food was top notch.