Would have been great if the staff was more proficient in English. The property was a bit dated, but a great value for money. They staff were very helpful and friendly once on-site, but did not return e-mails prior to arrival. Breakfast was generous and delicious. Overall a great stay!

The hotel is right next to all the main locations in punta arenas and is walkable from all tourist attractions/ restaurants. The staff were super friendly and went the extra mile to give us to go lunches as we had very early tours on both days. Kudos to them to do that and very kind / professional. The room was neat and spacious with the overall hotel being a bed and breakfast vibe in general. For the price you paid and all things weighed in this hotel is definitely recommended if you visit punta arenas.

Location very good,heating very good but poor breakfast!!?

Staff was very friendly. Great value for the price.

Loved it, Great people, great location and nice room

Friendly staff, excellent service, clean spacious rooms.

Very friendly and helpful staff especially about securing bus tickets. Great location. A decent room.

The room was very nice and the hotel is in a great location

This property has been operating as a hotel for nearly a hundred years. It is clean and well kept. It reminded us of a small hotel in the film noir era (except this one takes debit/credit cards). Located near the center of Punta Arenas downtown it was within walking distance of many activities and our tours frequently picked us up last and dropped off first!

Room was clean! Good location!

I woke up early every morning and took trips, so my breakfast was packed to go. Didn't have the chance to check it out on site

Giovanni made everything there superb.

Excellent hotel that is conveniently located and excellent breakfast. Made for a pleasant stay, especially so by the staff. Very knowledgeable, patient, and kind. And Giovanni was the best of the best.

Clean room with very friendly and accommodating staff. Cute little hotel with charming lobby/living room.

Super clean, kind staff. Walkable to everything I needed.

Todo estuvo muy bueno con mi estadia. Los empleados respondieron todas preguntas y fueron muy amables con todo. Me gusto que tengan una estación para té, café, o agua disponible en recepción.

Excellent stay!! Fantastic room, helpful staff. Def recommend!

The bathroom shower did not work, there was hair in the cheese slices for breakfast. I did tell the staff. Mold on bathroom ceiling. This hotel is not worth the price. Funny all the bathroom shampoos and conditioners were half full. Seems to have be there from other visitors. So disappointing, Do not use this facility.

I would describe this property as a boutique hotel with a very family run feel. The rooms were tidy and clean was comfortable beds He offers an ample free breakfast When the front desk learned we were going on a detour they had a breakfast lunch ready prepared for us.

This hotel is ideally placed in the center of town and only a couple of blocks from the bus station. The staff was very helpful and provided ample English to help get me everywhere I needed to go.