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Clean room but very small and very warm.

Hotel was nice and room was spacious and clean, we noticed that the bar area was quiet and no one in the restaurant, mybe they could do some offers on food to entice customers in also if it had some entertainment in the bar we might have stayed in, only gripe I have is having to pay for parking in a hotel that should be free,

Awesome location, large rooms, front staff was great!! BIG bathtub

The staff were helpful and friendly. The room and all other areas in the hotel were clean and well maintained. The bathroom was a nice size and the shower was excellent. There was a good selection of teas in the room.

Beautiful, comfortable, spacious, enjoyable!

Room was very comfortable, albeit extremely warm due to the heat wave when we arrived. Staff ae used us a second fan (no room a/c) which helped a lot. Weather cooled off on the second day which helped even more. Our room looked over the back parking lot so the view and privacy were only so-so. Room needed a small table for the two chairs to put your coffee on. We ended up using the ironing board as a make shift table. Lighting in the room was limited and if you opened the drapes the room became a fishbowl. Staff were excellent to deal with a very prompt responding. Breakfast had a good selection of hot and cold foods.

We stayed here for 3 nights and we're really happy with the hotel. It was a great base for us as we spent most of our time out exploring Stirling and Edinburgh but was a lovely hotel with super friendly staff. I'd say the only slight issue with our room was the window behind the bed as the shutters don't fully keep the light out but that was only an issue for me as a light sleeper. Would definitely stay again!

Check in was friendly and efficient. However 4 pm is a bit late to check in. There was no food available that evening. Not too much of a problem as there are restaurants nearby. However as a solo female traveller I sometimes find eating in the place I’m staying more comfortable Check out was ok but no one asked if I had a good stay

There were no laundry services that we knew off. The champagne service was also not offered to us. The elevator only goes to the 1st floor then you have to walk a bit and take stairs to the second floor. Breakfast was good and the room was spacious and clean.

This hotel is in a great location. The staff was very helpful. The room was spacious and comfortable - but with worn carpet, dated, well lived in furniture. The bed was comfortable. The bathroom however appears brand new and was large with a great shower. I would stay here again.

Exceptional staff, really went the distance when we had left some items in the room. Great sized room, very comfortable bed, fantastic pillows and powerful shower. A great nights sleep, a great breakfast at a hotel in a great central location in Stirling

Slow to clean after a party. Wrong info for amenities on hotels.com

Great central location for shops, restaurants and bars. Kitchen not open for dinner at night if you wanted a quiet night in but breakfast outstanding and good value. Double room small and needs upgraded but bathroom massive and appears newly done. Overall would return and staff very welcoming. Parking an added cost but does save you paying at shopping centre.

The hotel is a beautiful historic building in the centre of Stirling, once an infirmary, bank and library, and the exterior still has that charm. The location is excellent, with Stirling Castle and the Old Town Jail a short walk uphill, and plenty of shops, bars and restaurants nearby. Parking is limited at the front but we paid £18 for 48 hours, and there’s extra parking behind the hotel. The public areas—bar, reception, lounge and breakfast room—are modern, stylish and welcoming, and staff were pleasant throughout. Unfortunately, our room (114) didn’t match the standard downstairs. The décor was very dated, the headboard had yellowed, the furniture was scratched, and the black sink was marked. There were only two usable plugs, no bedside sockets, no bedroom mirror, and the tiny fridge only held two complimentary tins of water. We also found hairs on the wall, toilet and bath. Breakfast was nice, though the stained blue cloth under the food made the area feel less hygienic. Overall, the hotel has huge potential thanks to its history, location and lovely communal spaces, but the rooms—especially ours—need refurbishment. I would stay again, but only in an upgraded room.

The hotel was pretty nice, the room did not have air con and it did end up being super hot while we were sleeping. The person who checked us in at reception was friendly but didn’t really give us much info about things such as what time breakfast was in the morning

Nice several hundred year-old Building. Five minute walk to the castle. Excellent location in old town.

Absolutely beautiful and well appointed hotel. In the perfect area for shopping and eating. Parking was easy and the staff was very helpful.

Great location within Stirling. Staff was friendly, rooms were large and quiet

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