Traveler Reviews Mercer Hotel Downtown, BW Premier Collection
Number of reviews per page
20
20
40
40
Top reviews
Adam
with Partner
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Nina
Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Convenience to downtown and quiet despite being above their restaurant. Would have liked to be able to open the windows more as the room was quite hot but being on the Main Street a bit noisy.
Mariko
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Mariusz
with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excessive noise outside and inside property. Only basic channels on TV. Do not book if you’re looking for peaceful and relaxing weekend.
Kathleen
with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location was lovely, the staff was helpful. Our room 204 was at the high traffic area of the hotel, and was right next to the restaurant exhaust fans which were loud from 7am-midnight. This was the only issue we had with the hotel but would recommend asking for a room on the 3rd floor.
Sydney
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
It was good, no complaints
Nico
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
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Virginia
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The location is super and proce us reasonable.
Jessica
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean room
Buster
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We had the best stay here 100/100 staff, cleanliness, bed, tub loved it all! Our waitress for our breakfast the morning of march 21st was amazing very knowledgeable of stuff going on in the town, i feel terrible i dont remember her name! But we talked about video games lol! She was very kind. And our check in gal as well very kind 🤗 thank you for our stay!!
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Helen
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Shannon
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff are amazing! Friendly and ready to help. Food at the restaurant was also amazing! Rooms were clean and updated. Be aware no elevator so stairs could be an issue but it wasn’t for us
Jennifer
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Would definitely recommend! Charming and comfortable room. Nice touches like coffee and honour bar and locally sourced snacks. Bathroom was fully equipped down to qtips and a mini toothpaste. All the extra touches like a welcome note made it a place to return to. Restaurant and happy hour downstairs a plus. Apple Pie Sangria was a stand out.
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Jesse
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Steven
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was clean, the staff friendly, and the food in the restaurant was great!
Julie
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very clean, stylish room. Great service and a wonderful restaurant. The noise from a nearby compressor woke us up too early but other than that it was quiet.
Pat
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Room was spotless, cozy bed, quiet room
Darcy
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Deborah E.
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I enjoyed the room. I had stayed preciously and since then they have renovated and it’s lovely. Nice bathtub clean. But they should put in better toilet paper!!! 1 ply doens’t cut it