An incredible hotel and the kindest hotel staff!! Our room was beautiful, clean and comfortable and the location was perfect! However, the highlight of our stay was the wonderful staff who upgraded our room, kindly prepared a to go breakfast since we had to check out early and even gave us a delicious welcome cake! Although our stay was short, we enjoyed every minute and can’t wait to return.

The breakfast was amazing! One of our best meals on this trip!! The hotel was perfectly located for access to the Old City. We cannot wait to return.

Basic rooom

Great location and amazing staff.

We spent two nights in February at this wonderful hotel. The location of the hotel is excellent. The room was very nice, turn down service and breakfast was absolutely wonderful. The staff is very helpful also. We can’t wait to return to Colmar and this region of Alsace.

Unique hotel, great service in a beautiful area of Colmar. Right near Little Venice. With parking (phone for directions into parking).

We arrived on a Sunday and unfortunately at the start of 2 weeks holiday period in August for the main Restaurant which we were aware of in advance. Not a problem with so many other places to eat nearby. Car parking is by entering a pedestrian precinct and then down a lane to a gated safe area at back of hotel. Staff very helpful and aware of us entering lane although we never announced our arrival. We were with friends in 2 low sports cars and no problem parking as long as you book one of the spaces in advance. Rooms were clean and fresh and nicely all individual. However shower is over bath and it is a large step in and out if that is a problem. Breakfast was very nice and well presented and friendly staff.

A unique and lovely property in Colmar. The staff was warm and helpful and the property is in a very historic landmark. Our room was spacious and nicely decorated.

Beautiful and so many special little touches

Perfect location. Amazing breakfast

Gracious staff, comfortable beds, and fantastic food

Great having a Michelin star restaurant connected to the hotel, so the morning breakfast was over the top

I enjoyed staying here. As a female traveler I felt very safe. The restaurant wasn’t open on Sunday and Monday however they helped me find other restaurant options. It was a lovely stay.

Great experience! We booked last minute and got a same day booking. We couldn’t make it until after hours and the staff got everything ready in advance and left us detailed instructions on how to get in, get parked and get into our room.

A stunning property, with a very attentive staff. Very quiet, carpeted rooms which look down into a historic sunlit courtyard. The breakfast was a great experience, along with their amazing Michelin star restaurant. Overall an incredible hotel experience

Hotel restaurants were closed and check in staff seemed unfamiliar with alternatives, though she did have some printed sheets.

Beautiful hotel in great location Great room with comfy beds and pillows Excellent restaurant

We stayed in the only front balcony looking out on the street and did not realize it was the number 2 attraction in Colmar (The House of Heads). It was so much fun. The bountiful breakfast was awesome both mornings also.

This property is NOT a five star hotel by any means. It’s a three star on a good day. One person working there at front desk. No valet, bell boys , concierge. The room as sub par and dangerous. Very low beams everywhere. Carpet is dirty and smelly. We stayed one night and decided to leave and they wouldn’t refund our second night. Don’t be fooled.

Hotel is located in a unique historical building. It’s centerally located in the old town. Staff was attentive and made sure we had reservations or suggestions to restaurants. Room was comfortable. Breakfast was simple and delicious, part of the room rate and the complimentary baked pastry was mmmm….😋 along with one gifted to us on departure.