⭐️⭐️⭐️⭐️ Le Chalet d’Adrien – Buffet Brunch The buffet brunch at Le Chalet d’Adrien is a lovely experience, especially when enjoyed on the beautiful terrace. The views are stunning and the service is warm, attentive, and professional, which really elevates the overall atmosphere. The highlight of the brunch is definitely the fresh stations — the selection of meats and made-to-order pasta are excellent, fresh, and well executed. These stations stand out and feel thoughtfully curated. That said, while the setting and service are impressive, the rest of the buffet dishes are fairly average and don’t quite match the standard of the live stations. Overall, it’s a very pleasant brunch mainly for the ambiance, views, and fresh offerings, with room for improvement in the supporting dishes.

Very disappointing experience. The service did not meet expectations at all. Staff came across as unfriendly and uncaring, and basic requests were ignored. I specifically asked for my car to be prepared, and this was simply not done on time. For a place that positions itself as high-end, the level of attention and professionalism was seriously lacking.

What a beautiful view and comfortable rooms. Great valet service and polite staff at all areas. However, few maintenance points lacking in the room. Coffee machine water tank was so slimy that I complained twice, was not solved. Bathroom sink was smelly as not cleaned. Lights were flickering in some places, and was quite irritating specially as the lights were turned on automatically when moving around. No easy access for electricity points to charge mobile phones, laptops top. La Table Adrien with 1 Michelin star was a total joke of flavours and we left without finishing the dinner. I am very sorry to report that I am not coming back to this hotel to pay these prices and get what we got. Do get me wrong, service was very nice and polite. Its the management that needs to act.

Extremely underwhelming for a “5-star” hotel. Rooms are dated but big. Location is good. There is a very small pool that allows for 7-8 lounge chairs. Service: The staff smiles and seems polite but is incompetent for most basic things. The hotel offered to book private ski lessons for us. The ski instructor was not a good teacher and we gave that feedback right after the first session and asked to replace. The hotel did not indicate any issues with replacement or provide any feedback from the school. When we arrived the next morning fully expecting a new instructor and asked the hotel concierge / reception for the name of the new instructor. They told us they needed to find out. Turns out it was the same one. The hotel knew since the previous night and agreed with the school to keep them, the hotel provided no solution and planned to charge for a full day of private instructor when we didn’t want to ski with them. We had to contact the school ourself and work out a solution. Had we known we needed to do that, we could have avoided losing a whole morning of skiing. The hotel doesn’t seem to have a healthy partnership with the school and doesn’t care for its clients. Clients should book directly with the schools. Hotel should either own it’s services fully, or be transparent in telling the clients in working things out directly with the provider, or stop offering this service. We also asked the staff to make a reservation at a local pizza restaurant. They told us there was no availability. Having lost all trust, I decided to book directly with the restaurant and had no issues reserving the same night the hotel failed to do so (or maybe the staff didn’t care to even try). The unexpected positive is the polite and efficient shuttle drivers.

We did not stay here because we were already staying somewhere else. We dined here with family. They messed up all of our drinks and did not know what a dirty martini was. Staff was friendly. Service was pretty good but there were several mistakes. It was the first Michelin star restaurant I’d dined at and, quite frankly, I thought it would be better overall. A little overpriced for what we received but it’s to be expected in Verbier. Beware the stinky cheese fondue!!🫕 Skinniest stem in a wine glass I’ve ever seen!!