The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.