They took £50 payment for nothing when we checked in, this wasn't mentioned at booking so be warned. The bed and matresses were covered in stains that they had tried to hide with an ill fitting matress cover. The bed was two singles pushed together so the sheet didn't fit and was too small to tuck in. This meant the matress protector and sheet both moved about all night and were very uncomfortable. We didn't have a coffee in the room as the water was cloudy. The toilet needed pumping to make it flush. The manager was never around to see to his customers, apparently he was busy! Would never go again and would definitly not recomend a stay at this hotel.

the room had clearly been previously used by a smoker. Cigarette butts put out on window sill and curtains smelling of stale smoke. curtains only held up by half of the curtain rail fixings. Hairs in bath and carpet not entirely clean

Excellent overnight stay. Very clean room, great air conditioning. Lovely breakfast. Friendly and helpful staff.

Arrived around 9pm so checked in without much fuss. Asked about charging point for vehicles but reception didn’t know. When asked in the morning they are getting some in was the offering. Room clean but tired. Very Alan Partridge in fact. Could be very nice but needs updating.

We stayed the night what looked like a weeding event, where it looked as though the carpets and stairs hadn’t been cleaned. Hangers left in our bathroom from previous guest, restaurant staff seemed inexperienced.

DO NOT BOOK THIS HOTEL!!! The outside is beautiful but inside it is a dump absolutely filthy! Ever corridor empty glasses, food on plates. Then when you get into the the bed is stained, carpets are disgustingly stained and the bathroom awful. We stayed for an hour and a half and left couldn’t get a refund as it was refused. DO NOT BOOK THIS HOTEL

Booked a room that was advertising AC! Was told the room didnt have AC and a fan will be provided. There was a heatwave in the UK and a fan would not have been useful. False advertising. Double check before booking.

The hotel is lovely and the rooms are nice.. the only downside was the fact that it was so hot.. even with two fans on.. the heat in the room was unbearable and hardly slept

The staff were amazing!! But unfortunately the bed & the bathroom had hairs all over, the bed itself had seen better days, the carpet was worn & stretched, the aircon blew air but didn’t cool the room at all I would go here again but would try booking a better or different room

The room was a good size and the bed comfortable. If it hadn't been for noisy and inconsiderate other guests, we would have had a good night's sleep. My only criticism about the room itself

Staff were great and friendly. Hotel location is great if you have kids as they can run around on the large grounds which my boys loved. Hotel room which was a family room was a great size and lots of space. Only down side is that it is dated and does need looking at, the beds were well used and not very comfortable. Small details that could be fixed easily like broken soap dispenser, rip in the curtains and hanging off the rail in a couple of areas.

Great stay

Comfy beds Nice spacious room Good breakfast Helpful staff

Best service we have ever received from staff. Every single member of staff we encountered at the hotel was incredibly polite, kind and extremely helpful. Mia at the front desk was particularly helpful & super lovely, as was the restaurant manager. We felt so incredibly welcome and well looked after throughout our stay, despite having some issues with our booking through Expedia. The team swiftly and generously resolved these problems, which frankly, were not even their fault. We ordered takeout for dinner at quite a late hour, and the night shift manager brought us plates and cutlery without us even asking. This is just one of many examples of the good service we received. The hotel grounds and building are absolutely stunning, as was the lunch. Definitely recommend going for a walk through the grounds and the woodland area at the back. The room we stayed in was little dated, particularly the bathroom which was a bit unbecoming but we didn’t mind this for the price. Thank you for making our visit so special.

The place is very nice really enjoy the stay. This is my fourth time staying at this property. I guess because it’s old there’s some things that are not quite up-to-date but on all it’s very good

peaceful evening

Room was beautiful, bathroom fully stocked, evening meal was really nice, reasonably priced, breakfast was lovely too, lots of choice. Would recommend for a nice night away

Breakfast was ok. Rooms were ok. But dated but spacious. Mattress wasn't the best but for price was very good. Staff were amazing and grounds were stunning.

Clean room but tired bathroom. I was originally pleased to have a bath but there was no plug. Comfortable bed but this is the second time I have stayed and had to make the bed. The bottom sheet had not been fitted to the bed just put on top of the mattress then covered with the duvet. Sloppy housekeeping.

Extremely polite, helpful staff. Nothing was too much trouble. Food was delicious and lovely variety at breakfast. Rooms clean and tidy with everything we needed