I've had better 3-star experiences. A nice mix of incompetent staff and a leaky washroom. I didn't have the best luck with the early check-in deal. Skip this one if you can (perhaps try the Taj next door?). The breakfast at L-14 was truly good. Overall, okayish for the price.

Staying at this hotel was a good experience.

Yes

Staff was exceptional. Food was great.

Bathroom and room cleanliness

Great room, courteous staff

The room was clean, with great features and the park view was amazing. The staff was courteous and very helpful with everything. Overall, we had a great stay and will definitely go back again.

Excellent service

Very nice in every parameter

Great service in the restaurant!

Had a wonderful time

Good friendly staff nothing to much trouble for them

Helpful and responsive staff, pleasant and enjoyable stay, very clean property

Nice and big rooms. Extremely clean and high quality

Very courteous and helpful staff. In the dining hall, Saksham went above and beyond his call of duty to help us.

Beautiful property with poor management, staff need more training to 5 star standard hotel.

Decent stay. Couple of incidences that you don’t expect - no water in the bathroom one morning - average breakfast buffet (dosa was good though) - a/c not so effective.

Home from Home! We had an amazing stay at the Renaissance Lucknow. The staff were super friendly and made our trip memorable. The reception Girls - Shreya and Gulafsha - everything we needed got sorted instantly. The restaurant/breakfast team - Rahul, Swat and especially Shaksham - your information , with your local knowledge we found all the shops, bazars and markets we didn't know existed. So far our best stay in India. Thank you , Thank you , Thank you soo much.

Its a ok 5 Star in a prime location. There are better places out there however this one will do the work.

Decent hotel, nothing more, for the price. It is not really a 5 star hotel, but good at 4 stars. Not sure who gives the awards stars. Heat did not work in the room (air con did, but it was cold), the mini-refrigerator did not work. The same day laundry was ready at the end of the next day, so glad we didn't have to check out that day. A lot of the food was too salty, not as bad as India overall, but not 5 star quality at all.