The breakfast was good.

The location was great The breakfast choices were good, fresh, and varied. A/C worked well in the guest room. Staff were very helpful and friendly. I would highly recommend this hotel.

Great staff, room and a/c good

Very friendly staff, spotless room , beautiful view, convenient parking and amazing breakfast buffet 😉!

Everything was the way I expected

They had a nice variety for the breakfast options

Great staff, friendly and supportive

Staff and service was really nice. Wonderful breakfast

Very nice place

Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.

Second year we stay there, and we are coming back.

The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.

Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.

Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.

Good location and ideal for Blue Med centre.

The staff is really nice

Room big and clean. But staff unfriendly

The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .

Great place to stay before a cruise.

I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.