My stay at this hotel was extremely frustrating. From the moment I arrived, the staff was rude and unhelpful. I was charged an early check-in fee that was never mentioned in advance, which felt unfair and dishonest.
The air conditioning in my room was not working, and instead of fixing the issue properly, they brought me a fan, which is unacceptable for a hotel stay. After I complained, they eventually changed my room.
Unfortunately, the problems didn’t end there. The door to my room would not lock, which is a serious safety issue. For a hotel, this is completely unacceptable.
Between the poor customer service, hidden charges, maintenance problems, and safety concerns, this was one of the worst hotel experiences I’ve had. I would not recommend this hotel to anyone.