The front lady desk was so nice. She understood our frustration with the room not sleepable. The smell throughout the hotel was awful. We were in the room for less than 5 minutes before leaving and booking something else last minute. Outside was not safe either.

When we got into the room it was hot, looked for the thermostat to turn the A/C on and it was locked up. You can’t change the temperature in your own room. There were a few interesting people outside near the property. But the staff were very good.

The room was quite dirty, not even sure they actually cleaned it. There was a ripped up paper cup under the desk, the sheets had marks all over them (more than enough that they should just replace them if they don’t come out) and the bathroom was extremely dirty. The bathroom also had a hole in the wall above the toilet (peephole sized) with fluid around it. We arrived shortly before having to leave for a function so we were unable to deal with a room change (both rooms booked were not good) but I wouldn’t stay here again.

The room was spacious and adequately furnished. For the price, it is excellent. The staff was very friendly.

If I could give less than 1 star I would. Mold on tub surround, sticky stains on foor, no way to change temperature or any AC, people banging on doors and slamming doors....just bad all around.

That place needs some renovations, staff was friendly but the neighbourhood was pretty sketchy. Rooms and hallways in dire need of some paint and a thorough cleanup. But it was cheap…

Good value,

Needs a bit of upgrading but it was a super nice hotel and very clean! staff were awesome aswell.

Good

The room was spacious and bright, with a large window that brought in plenty of natural light. The carpet, bedding, and bathroom were all exceptionally clean. The front desk staff were friendly, professional, and provided fast service. However, the common areas were noticeably outdated and poorly maintained. The lobby windows were dirty, and the lobby, hallways, and flooring throughout the property appeared worn and in need of renovation. While the room itself was very comfortable, the condition of the shared spaces did not reflect the same standard.

Close to West Edmonton Mall. Front staff who checked us in was friendly. Room was clean and comfortable.

The hotel was great! Only stayed one night for a sporting tournament but the room was huge and comfortable.

I would not stay here again. Dirty shower and broken shower, no vending machines as advertised, wifi issues, etc.

Hallway noise comes into the room

The bathtub's drain was not draining the water while showering, when you are showering...the water takes too much time to drain so you are literally bathing in water whereas it ought not to be so.

Place to stay

Nice and convenient clean

Bathroom was filthy, plain dated room , felt unsafe

Yes and yes

Okay