Beautiful scenery, and rooms were well presented. Couldn’t try the food, due to limited menu at the Courtyard bistro. But overall experience was good. Would be visiting again.
Jane
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The staff on reception awful and unhelpful towards my disabilty .didnt offer any assistance into and within the building. Other guests helped me.
The room was beautiful, but no emergency call system And no telephone in the room.it was the furthest room from reception and had to go.outside to get to it.
Access to fhe block was ramped but too steep a gradient to get in independently.
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Danny
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good all round visit
Russell
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice spacious room, very clean and warm
Shower was OK.
Bed was comfy and big
Ben
Business
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very old room small tv in need of update. £14 to use health facility very expensive. Breakfast a extra £14.
Alison
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Yes room was very clean ,warm and well stocked with everything we needed .
Kerryann
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Beautiful place from the outside, lovely space. Inside was dark but i liked it, some bits need modernisation, taps in room struggled to flow with the pressure being low. Pool area was nice and quiet and sauna was good. Breakfast was nice. Biggest downfall waswas music going on till 1am so i could ot sleep at all
Tim
Business
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Gym an extra £14 seems steep. Most hotels offer gym facilities at no extra cost
Darren
Business with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Excellent stay. Staff friendly and helpful.
Louise
Leisure
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was very tired looking.
There was no hot water to have a shower
Badly in need of a refurb.
On check in asked to pay again, not particularly a friendly welcome.
Aimi
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect location a lovely stay
John
Business Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Super stay as usual. Rooms immaculate and ultra clean. Gym great. Staff always smiling and happy to help. Check in easy and pleasant. Super food and great choice.
Ekaterina
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very pleased with my stay, the Gentleman at the reception was extremely welcoming - shame I didn't ask his name, but he was very kind and helpful, even though I arrived at midnight he gave me all the information about the hotel and showed me where my room was. He also stayed for another couple of minutes to make sure my card key is working and I'm in the room, safe and sound. Thank you!
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Mel
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Evening meal let the stay down.
Also we were give a disabled room, mirror and sink too low and no shelf to put bathroom bag etc.
Mark
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely venue and historical features are fabulous. Heating an issue - in cold for a few hours in a really icy spell outside (Room 29) but working with Amy she mended the boiler after a while and room warmed up from 9pm onwards. Amy was very helpful - thank you.
Breakfast was good and staff really helpful.
Rachael
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
One of the bath towel's had dirty marks on. One of the hand towels had a hole in. Drinks order wasn't taken in restaurant; had to go to bar to place order there. Restaurant wasn't busy, 5 tables in total. Food was lovely though & wasn't waiting long after ordering for food to arrive.
gemma
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Lovely hotel, really great facilities and lovely staff.
karl
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great room
helen
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel needs updating
Terence
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Room was clean but very dated and a long way from the lift. We were told some rooms didn't havewindows