Cave Castle Hotel

Explore Cave Castle Hotel
8.4
Very Good
From 584 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Traveler Reviews Cave Castle Hotel

Number of reviews per page
20
40
Top reviews
Sam
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful scenery, and rooms were well presented. Couldn’t try the food, due to limited menu at the Courtyard bistro. But overall experience was good. Would be visiting again.
Jane
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4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff on reception awful and unhelpful towards my disabilty .didnt offer any assistance into and within the building. Other guests helped me. The room was beautiful, but no emergency call system And no telephone in the room.it was the furthest room from reception and had to go.outside to get to it. Access to fhe block was ramped but too steep a gradient to get in independently.
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Danny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good all round visit
Russell
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice spacious room, very clean and warm Shower was OK. Bed was comfy and big
Ben
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very old room small tv in need of update. £14 to use health facility very expensive. Breakfast a extra £14.
Alison
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes room was very clean ,warm and well stocked with everything we needed .
Kerryann
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful place from the outside, lovely space. Inside was dark but i liked it, some bits need modernisation, taps in room struggled to flow with the pressure being low. Pool area was nice and quiet and sauna was good. Breakfast was nice. Biggest downfall waswas music going on till 1am so i could ot sleep at all
Tim
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gym an extra £14 seems steep. Most hotels offer gym facilities at no extra cost
Darren
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent stay. Staff friendly and helpful.
Louise
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very tired looking. There was no hot water to have a shower Badly in need of a refurb. On check in asked to pay again, not particularly a friendly welcome.
Aimi
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location a lovely stay
John
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Business Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super stay as usual. Rooms immaculate and ultra clean. Gym great. Staff always smiling and happy to help. Check in easy and pleasant. Super food and great choice.
Ekaterina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very pleased with my stay, the Gentleman at the reception was extremely welcoming - shame I didn't ask his name, but he was very kind and helpful, even though I arrived at midnight he gave me all the information about the hotel and showed me where my room was. He also stayed for another couple of minutes to make sure my card key is working and I'm in the room, safe and sound. Thank you!
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Mel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Evening meal let the stay down. Also we were give a disabled room, mirror and sink too low and no shelf to put bathroom bag etc.
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely venue and historical features are fabulous. Heating an issue - in cold for a few hours in a really icy spell outside (Room 29) but working with Amy she mended the boiler after a while and room warmed up from 9pm onwards. Amy was very helpful - thank you. Breakfast was good and staff really helpful.
Rachael
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

One of the bath towel's had dirty marks on. One of the hand towels had a hole in. Drinks order wasn't taken in restaurant; had to go to bar to place order there. Restaurant wasn't busy, 5 tables in total. Food was lovely though & wasn't waiting long after ordering for food to arrive.
gemma
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel, really great facilities and lovely staff.
karl
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great room
helen
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel needs updating
Terence
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean but very dated and a long way from the lift. We were told some rooms didn't havewindows
Number of reviews per page
20
40