Hotel is very nice, rooms are exceptionals, however the staff is the added value. Especially, Guest relations Aşkin, Kemal, Deren and Duru were really fantastic and they treat the guests very kindly and with useful support. Aşkin and Kemal are so experts too! The breakfast team is very nice and also the reception team. Fantastic hotel and people. We wish to come back.

A quick check-in upon arrival together with an upgrade to Executive Suite which was extremely clean and spacious whilst providing all the amenities we required. We regularly used the club lounge offering a small array of delicious food and drink. The car park and valet were also free for customers staying at the hotel. Breakfast offered an enormous variety of foods catering for all possible dietary requirements. All in all we were perfectly happy with our two-night stay and will certainly return in the near future!

We were very impressed with all staff members and all services. Cant remember all employees so there were a lot more than Serab, Yusuf, Serkan but everyone was great. Valet, front desk, room service and restaurant were all A+. Very pleasant, kind and lovely people

Sheraton quality

Nice

Best 5 ⭐️

Amazing hotel, great staff. Nice location for some local sports/comcert venues

Quiet, friendly staff, super great breakfast

Everything was more than perfect , the property is very modern. Breakfast was more than perfect as well, and the room service food was 10/10 as well. All thanks to the manager of the restaurant Mr. Zulkuf. the staff were very friendly and made us feel like home, all thanks to Mr. Emrah for making this trip a very successful and enjoyable. Mr. Ibrahim at the reception was very welcoming too. Moreover, I highly recommend this hotel for business and relaxation purposes for being in a very quiet area next to a few malls. However it may not be very suitable for tourism purposes since its not close to metro stations. But that does not affect the quiet, safe environment and nice views this hotel brings.

I always feel at home when I come here for business, the staff is friendly, plenty of good restaurants around. I missed giving a well deserved thumbs up to Emrah after my previous stay.

No hot water or working phone in room first night. When I told them about it by going to the desk in the AM, the staff were smirking about it. Restaurant is a C+ if anything. This hotel is. Very far from European Istanbul (the old cultural center with shopping/ food, etc. 30 minute taxi ride there (2hours if traffic is bad).

We stayed 2 nights to attend a concert, aee friends and so a little shopping. Location was perfect for the Stadium and shopping centres like Water Garden, Palladium a d even Metropole. Our room very spacious. Extra large bed and no noise between the rooms or corridor. Staff refreshingly friendly and active.

Very good location and new

ROOM HAD TO BE CLEANED

I was in effect downgraded to what appeared a standard room; amenities were underwhelming for the price

We have just returned from a wonderful 4 night stay and we couldn't fault our stay. The breakfast offer was delicious and varied. The wonderful ladies who cleaned our room daily, even through we said they didnt need to. Coming back to a clean and friendly hotel was just what we needed after a day exploring Istanbul.

Great service and staff! Swimming pool and gym were amazing. The breakfast is to die for.

can somebody contact with me? ı need invoice for company.

I did forgot something move to other room then. Can’t find what left in room lost

Great place with great views and roomy suites. Getting anywhere requires a taxi.