tv remote was a joke be prepared for no tv. breakfast was good. customer service was good.

Exelent attention end service

The attention from the staff is good, but the cleanliness of the hotel is terrible.

Good experience for the price. Breakfast was reasonable. We would stay there again

Ain comentarios

I like this hotel bc is very near to restaurants and downtown. I did not like the strong Pinol desinfectante odor in the room. Poor plastic silverware and paper cups to use for breakfast. Reflective of poor quality service.

Los cuartos estan muy humedecidos, olian bien feo

Did not like that the rooms they gve us were next to the hotel maintenance area. A large pile of garbage which included food stuff sat just outside our door. How anyon could think that was ok is beyond me.

Nasty,ugly and everything else you can imagine Nasty,nasty

I've stayed in this hotel many times. It's consistently good. Comfortable beds and good water pressure; those are the most important for me. Breakfast is excellent, but do note that the "free breakfast" is one person per room per night. Neighbors on one side were noisy and inconsiderate, but that is the fault of their upbringing, not the hotel. Easy access on and off of the main highway (I-15). Good WiFi. Secure parking. Room for trailers (the parking attendants can be really creative to make room.) Nice pool. No hot tub. Overall I give it an 8 out of 10... Especially for the price!!

Hotel has great location rooms are too old has old furniture , they smell and have a very strong sewer odor inside toilets leaks water shower has leaks beds are too old breakfast is ok anyways I won’t recommend this too my friend

Avoid this hotel! We went to the lobby to check in and the receptionist was extremely rude and said they didn't have any rooms available!!! He asked us for the room number on the reservation, I've stayed at many hotels and never asked for a room number upon reservation. He also said we didn't pay for anything even though we showed him our receipts. Come to find out he was looking to talk himself out of the situation. His name was Peter and completely arrogant. Glad we didn't stay because the hotel looked very dirty and the staff was really rude!

When I went to check in, the night manager refused to give me a room unless I paid him $650 pesos, even though the room had been paid for through Expedia. I showed the night manager the email confirming the booking, but he refused to even look up my name in the hotel reception computer. He kept asking me for my hotel room number. I gave him the Expedia itinerary number, but he kept demanding the room amount and would not budge. I had to leave and find another hotel in the area to stay. Never in the 50 years of travelling the world have I been treated like this. The night manager refused to get his supervisor for me to speak with or offer any help what so ever. Glad I was able to get a room in the Best Western.

Was not good

ok for the price

This hotel is rated excellent but it is old and the bathrooms leave a lot to be desired.

First room I was given was really dirty. No threshold on the door so just imagine who was in the room. Complained and got a cleaner room. Tried to bill me both on checking and checkout when I'd paid online.

Todo bien

Lo único rescatable del hotel es su ubicación. Por lo demás es un hotel viejo, muy descuidado. Los baños no cuentan con ventana o extractor, por lo tanto toda la habitación huele a humedad. Tres días dos noches sin agua caliente, limpieza de la habitación insuficiente, las almohadas y el cojin decorativo tenían olor a sucio. El servicio de alimentos TERRIBLE, sería mejor que ni lo ofrecieran. Muy mala experiencia, no lo recomiendo y jamás volvería.

En el baño la regadera estaba tapada y en lo que uno se bañaba se junto el agua y salian cabellos de la coladera. El sanitario tambien estaba algo sucio. Pero en general estuvo bien.