Lovely period property in the heart of Lancaster. Walking distance to all the bars and restaurants and the nearby canal. Room was a good size, and had Aircon. Breakfast was very nice and staff were lovely

Found out the hotel was overbooked en route. Not happy

Excellent stay very professional and friendly staff good location just make sure you reserve your parking at the time of booking limited spaces highly recommend

Excellent hotel. Recently renovated. Clean room and bathroom. Staff very friendly and helpful Great breakfast 😋 ! Very good bar area with fabulous choice of beers 🍺 Good location close to centre and railway station Will certainly return

Very lovely staff and comfy bed!

Staff were for the most part very helpful and friendly. Room was well appointed. Only thing that stopped it being 5 stars was the layout of the bathroom with a small gap to get into the shower. Also the remote control needs a good clean. Beds very comfortable and good amenities. Good choice at breakfast.

The incredible breakfast included with this stay Made the Toll House a must stay. And the staff were very helpful. We don’t drink, so we didn’t get to the bar.

Great location overlooking the canal. We stayed 2 nights, ate in the restaurant the first night and had cooked breakfasts. Every meal was lovely, the staff were great and attentive to our needs. In general customer service was fantastic and all the staff were friendly and helpful

The evening meal and breakfast were very good and the accommodation was pleasant and quiet.

Friendly and efficient staff. Lovely comfortable room. Great bar and restaurant area. Amazing breakfast

Room clean and tidy. Food in restaurant in the evening excellent, breakfast great. Will and Danny couldn’t do enough to help. Great stay, will definitely be back.

Friendly staff Very clean Great food

It was all really nice, staff ,hotel, food clean room,all excellent

Great staff. Clean and tidy hotel great room. Fantastic breakfast. Handy for city centre

Staff and breakfast

Speedy check in spacious room good food & drink. Will return.

Lovely place. Helpful staff and great food.

Clean. Nice

We have been hear many times over the years never had any complaints always frindley staff clean rooms like all the new look in the dininng room but even before it was lovely ...

We stayed for two nights and had a wonderful experience. The room was very clean and well-kept, with a great selection of tea bags and coffee provided. The kitchen-cooked grilled full breakfast was absolutely delicious — fresh, generous, and a perfect start to the day. Overall, a very comfortable and enjoyable stay. Highly recommended!