L'Hôtel Québec par JARO

Explore L'Hôtel Québec par JARO
8.4
Very Good
From 2,374 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews L'Hôtel Québec par JARO

Number of reviews per page
20
40
Top reviews
Alejandra
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you’re looking for a hotel that’s fine, this is your place. Not great, not terrible—just solidly, confidently average. The room was okay: nothing fancy, nothing tragic, just a bed, four walls, and the comforting hum of “you get what you pay for.” Now, the pool. Imagine Times Square on New Year’s Eve… but wetter. I’ve never seen so many humans in one body of water. At one point I wasn’t sure if I was swimming or just being gently transported by the current of children. But hey, the kids loved it. We paid for them to be in the pool, and they absolutely got their money’s worth—especially with the bouncy castle, which was basically their personal kingdom. The staff? Lovely. Pleasant. Cheerful in a way that made me wonder what kind of caffeine they’re drinking and where I can get some. Truly the highlight. Food-wise, it was… food. The younger crowd seemed thrilled, piling their plates like they were preparing for winter. The older folks, meanwhile, looked like they were quietly negotiating with their digestive systems. But nobody died, so overall a win. In short: if you have kids, they’ll have a blast. If you don’t, you’ll question every life choice that led you to an overcrowded pool on this March break. But the staff smiles, the room exists, and the children sleep well afterward—so honestly, that’s a victory! Note: Faces of the little ones have been edited out to protect their identities and their future political careers
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Antony-Richard
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spotless and the staff great !!!
Jennifer
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel needs updates. Many things were out of order for either all or part of our stay. There is only one ice machine in the hotel and it wasn’t working. A luggage lift is required to access the floors with wheeled luggage or a luggage cart but it was finicky and did not work when we arrived. Our shower drain was not working and we had to have it fixed. The coffee pot in our room did not work. The cleanliness was slightly below average. The pool area was nice but the pool deck was extremely slippery. The lifeguards also enforced “rules” on patrons speaking languages other than French but did not correct improper behavior by several groups of pre-teens speaking French. The parking situation was also well below average. The parking lot was not properly cleared and there was several inches of snow and ice everywhere. The room was small and a bit cramped, but it did have Murphy beds which we chose not to fold up. Overall the hotel met our needs but we are unlikely to stay there again.
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Jeffrey Shane
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The amenties in the hotel were excellent , it is a bit dated and the main floor is a bit confusing first . I did find the room wasn’t cleaned great and even after a couple of days they never do much of a cleaning besides towels. Either way we will go back again !! Loved it for the kids.
Julia
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great experience for the kids. So much for them to do at all times. Worth the stay!
Daniel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pool, playground and scheduled activities were great for the family
Gord
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

room was clean upon arrival. staff was friendly, spoke English.
Carole-Anne
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff
Mariel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff, amenities, room was clean. Food service was quick & affordable. You feel like you left for the south!
Rahim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and staff!
Mathieu
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything
Kayla
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean. The staff were very welcoming. This is a hidden gem.
Sheila
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and good facilities
Sandrine
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean- perfect for the 6 of us being together. Having a pool with vegetation in winter was so wonderful/ brought a lot of peace and joy to a trip that was otherwise pretty heavy for me and my family. If we could move them permanently, we would! Plus, the price was pretty reasonable.
Marie-Ève
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Super bien pensé pour les familles. La piscine et le module de jeux sont des incontournables. L'hôtel est propre et accueillant. Le resto offre de la bonne nourriture.
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and always something for the kids wich is pretty amazing
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Magnifique
Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Need more sitting areas outside of your room to play cards There’s plenty of room to do it on level 3. The activities were wonderful the children loved the face painting, the reptiles, music at pool!! Fun had by all!!
Valerie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

C’est l’hôtel ideal lorsque tu as des enfants. Il y a tellement de choses à faire. Les photos ne rendent pas hommage à l’hôtel elle est encore mieux en vrai. Le seul b mol est le restaurant de l’hôtel le buffet du déjeuner etait bon mais le souper a la carte laissait à désirer ce n’était vraiment pas bon je vais assurément aller souper ailleurs quand je vais y retourner
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Number of reviews per page
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