As a regular guest at Mirage Medic Hotel, I’m disappointed to share this experience. I’ve stayed many times and always found the hotel satisfactory, but during my latest booking I needed to move one of my two reserved nights to a later date in December. I checked beforehand and confirmed the hotel had plenty of free rooms that night, so changing the date would not have caused any loss. In fact, my December stay would have added four more nights, and I also planned several future visits in 2026. Despite explaining this at reception before checking in and stressing that I am a loyal guest, the staff refused to move the night. Even after contacting management, they insisted I send an email, which made little sense given the urgency and the fact that I came in person specifically to resolve it. The refusal, despite no loss to the hotel and my long term loyalty, felt like a complete disregard for the mutual flexibility regular customers should reasonably expect. As a result, I will no longer stay at Mirage Medic Hotel. My seven to eight upcoming Budapest trips the coming year will be booked elsewhere.

The staff were very friendly and helpful. The bedroom and bathroom were very clean. We were really pleased to have chosen this hotel.

Mirage Hotel is a blast!!!!I did a solo trip and it was super safe for me as a black woman.The staff Suzanna and David were very kind and efficient . I was very comfortable. Even the buffet had different options on a daily basis and the food was delicious. On my early departure at 3:45 am i had a lovely to go breakfast package handed to me from the receptionist(sorry did not get her name,but she made sure to discuss my options the night before)with 2 breakfast sandwiches bottle of water an apple,chocolate bar and bottle of water. The restaurant just outside 'Mendles' has very delicious food as well. This hotel is right at Heroes Square and is by stop number 9 from the hop on hop off bus and literally a 5 minute walk to the famous szechenyi thermal bath. Metro 1 rigjt outside hotel takes you to the city where the Danube river and cruise are.Loooove the kindness of the Hungarian people.

Thoroughly enjoyed our stay. Will come back next time we are in Budapest.

Just an awesome location right next to the iconic heroes square. Very nice hotel.

We enjoyed all of the Medic Mirage Hotel. Staff were exceptional in helping with everything they all went above and beyond. The whole hotel was excellent and convenientlylovmcated to everything. We would recommend to anyone to stay there.

God service.

Very friendly stag and professionell

Hotel was clean staff friendly and in a good location

Nice hotel with friendly staff and comfortable rooms.

virkeligt godt beliggenhed. Venligt personale. Rent og pænt værelse. Sparsomt belysning på badeværelset. Alt i alt har vi haft en god uges ophold.

Stayed here for 4 days. Staff so lovley and helpful! Room was lovley, very comfortable and clean. Breakfast great. Only little gripe, its a little out the way of the centre. But if you like that, then its fine. Honestly couldnt reccomend it enough! 😁

A great hotel!

Arrived at 02:30 in the morning but the lad on 24hr reception was alert, helpful, friendly and got us to our room quickly with no problems. Equally friendly and helpful was the lady on reception the next two days. Breakfast was great and plentiful but the best thing for us overall was the location…a 4 minute e-scooter ride away from the thermal baths one way (I can recommend) and an 8 minute escooter ride away from the city centre the other way!

It was lovely!!!

Very nice property. Really nice manager. So willing to go out of the way making sure that the stay is pleasant.

Nice little hotell with very nice personnel in the lobby. Close to Metro. However, when it came to breakfast we were very disappointed. Very few things to choose from and very limited amount. We were for sure full but not what I expected when booking a four star hotel.

Nice staff, quite but found a woman hair on pillow.

Very nice. Excellent location, friendly staff and nice service. Great price to value

The front desk person was outstanding ( Edina). The breakfast was decent altho they need a better way to keep hot foods hot. The hot water was terrific for a shower- the half glass barrier was an insufficient shower curtain