8.0
Very Good
From 418 reviews
Cleanliness

8.2

Room Comfort

7.4

Service and Facilites

8.6

Traveler Reviews Pentland

Number of reviews per page
20
40
Top reviews
Roderick
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast was very good good selection of hot and cold and friendly staff on reception and breakfast.
David
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel advertised as dog friendly, but we had to eat our meals in the reception hall, as dogs were not allowed in the bar, or restaurant.
ann
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was fantastic plenty for a growing 10 year old
Fiona
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes the food was fresh and nice selection
Mark
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and comfortable. Convenient for town centre and for a walk on the the beach. Street parking available a very short distance away. Warm welcome at reception. Excellent food at the on-site restaurant. Excellent breakfast, with staff member Maureen providing a superb and enthusiastic level of customer service. Will be my first choice for accommodation on any future visit to the area.
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Shelly
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Advertised as dog friendly but actually, dogs not allowed in restaurant OR bar. Had to have breakfast in reception area. Room was quite tired.
caite
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The rooms are simple and very adequate for the price. Rooms have coffee and tea service in room wihich is nice. The free breakfast was very good with many juices and fresh fruit. The bar attached to the hotel is reasonably priced.
GORKEM
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

old but nice
Paul
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff attentive and welcoming. Relaxed, friendly place to stay
Douglas
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bed was comfy and shower was good. Room was noisy though as there was single glazing.
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent breakfast and Sunday carvery. Staff very helpful in every area of the hotel.
Paul
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was clean, breakfast was nice with pretty decent selection. Staff were fantastic and left you to your own devices. It was lovely.
Rod
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely clean room with very comfortable firm bed, easy check-in with friendly staff. Generous breakfast.
Dean
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Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

very friendly people great town, great breakfast will go back for sure
Margaret
icon-Business
Business
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The bathroom floor looked like it hadn't been swept in a while and the bedding didn’t seem fresh. On checking in I was informed that I had been given 'an upgrade', but I have stayed in that same room before and it wasn't an upgrade. As for the room next door, I could hear the person in the bath. The rooms must be split by a very thin partition. I asked for a receipt while paying on arrival but was informed that I would get it in the morning. However the reception wasn't opened at 0720am and when I pressed the bell, no one came. There appeared to be an A4 receipt lying behind the locked counter barrier which was unreachable so I just had to leave without it.
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James
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel was OK. Could have been a lot better. Could have been worse. I was expecting more and disappointed.
Rick
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room was adequate, but only just. Very cold, and the radiator in the bathroom had no control valve so it couldn’t be turns on! The cooked breakfast wasn’t actually bad, but it was all very cold … lying under a warm lightbulb really did it no favours. Nice staff, as usual, but these problems are too great to overlook.
Joanne
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

No hot water in shower and room smelled badly of stale smoke. Staff lovely and evening meal was excellent.
LORAINE
icon-Leisure
Leisure
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

EVENING MEALS WERE GOOD
Terrence
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great breakfast with wonderful service! Dinner in a separate restaurant onsite was close to the worst food we've had in Scotland with the slowest service imaginable. Room was somewhat dirty with hair all over the bathroom (on the sink, tub, and floor). Property felt dated in a run down sort of way inside and out.
Number of reviews per page
20
40