Staff were very helpful Nice hotel

The hotel itself was good , the room was clean and furniture in good condition, which so often it’s not , but when i entered to check in I was made to feel like I was intruding, like it was an effort for the reception person to deal with me , they remained seated the whole time . There was no water in my room , usually there are bottled water in the fridge or on the side , when I went back to reception to ask if there is any , I was told to go to the bar , “ he’d sort it out “ when I did I was told it would be £4.25 I wasn’t happy and then I asked him if he’d charge it to my room ? He said no , the bar was a seperate entity to the hotel and no charging , I was made to walk all the way back to my room to get money which was at the other end of the hotel . Considering I paid over £100 fo a night I thought I’d get a bottle of water , as most hotels do .

Our stay was pleasant enough for the purpose of an overnight sleep before a flight from LTN airport in the morning. The service from the staff was excellent at check in & check out & also when we needed some fruit cutting. The bathroom was very clean but the bedside cabinets & lamps next to the beds were dusty. The mattresses in our room definitely need replacing as you could feel the springs. Overall though it was acceptable for the value.

Very nice place to stay. Lovely and helpful staff

I stay here quite often to visit my family so very convenient for me. Has got better each time I go. Room was clean. Pillows uncomfortable in my opinion. Bed was comfy. Didn't try the breakfast.

Welcoming staff as we arrived late. Room tired but serviceable. Not sure about door mat between bedroom & bathroom.

Really friendly staff, very clean and excellent value for money and free parking. Would definitely come back.

I could hear everything from the surrounding rooms had a rubbish night sleep because of this

Gave me an upgrade when checking in. Team are excellent, menu is a little basic. Ideal for 1 or 2 night stop over Will use again when in the area

On arrival greeted by reception as if they’d been having a bad day and letting it show. Hotel is pleasant enough but I don’t expect luxury what I do expect a comfortable bed. My expectations were not met here. Easily the most uncomfortable bed I’ve ever slept on. Mattress must have been 20 years old. I resorted to pulling out the sofa bed at 2am it was that bad. Better but not a great alternative. Maybe I got unlucky.

New management of some areas. Really nice, best bathrrom we have ever used. Food superb and excellent value

My first time staying here and I was not disappointed. There was ample parking along with a lovely beer garden area with good seating and water features. The entrance is a little dimly lit but gives way to tasteful décor and a welcoming reception area as well as a bar. The lady on reception was warm and friendly. My room was on the ground floor which was fortuitous as the sole elevator was not working. The room was really nice with the bathroom providing the piece de resistance with the underheated tile floor which was a first for me. The walk-in shower was amazing and quite therapeutic. They had a 24 hour fitness facility which was quite basic but had enough for a cardio session but couldn't provide a weights workout. They had a couple of work stations although the pec deck was out of order, a good array of dumbells and 2 benches. Unfortunately both of these were flat benches which limited exercises so an adjustable bench would really add value to the stay. A number of dining options both fast food and restaurant were within a 10 minute walk from the hotel which was a great convenience. A great night's sleep followed by a decent cooked breakfast ended a very decent stay where just a couple of improvements would inspire a 5 star rating.

Had our wedding night there 44years ago still as good

Fantastic for the price

Parking easy, the rest just meh, average at best, quilts to small, ripped, decor dated , sofa in room minging, felt like since reopening it wasn’t refreshed

Easy parking and lovely rooms . 24hr bar and restaurant . Will definitely come again !

Basic but what expected do the price. Dated and could have done with better cleaning

Parking fine. Didnt try breakfast

NA

We stayed 4 days in this hotel and we really enjoyed it. The food and the room was perfect and the price worth it. Best choice and i recommend it 100% u never gonna regret staying here.