Hyatt Place Edmonton-West

Explore Hyatt Place Edmonton-West
8.8
Very Good
From 2,366 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Hyatt Place Edmonton-West

Number of reviews per page
20
40
Top reviews
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in and check out. Room was clean and as pictured. Only downsides were that the curtain pulls and mounting for curtain pulls were quite dirty and staff would essentially not let you in the elevator with them. They refused to let us on the elevator when they had a laundry basket (still plenty of space), so the couple behind us forced their way on after we backed off with our luggage. This happened twice. Location can be a bit bothersome to get to as it’s located on a one way street.
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Ted
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

clean, great breakfast, family gathering so was great
Anton
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room, nice breakfast, nice pool and hot tub. Would come here again.
Alisha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Lindsey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean and the staff were very friendly and helpful. Issues were: It’s very loud. Everything happening in the hallway you can hear clear as day in your room. Seemed to be a lot of little kids running amok- hockey team? Lots of shouting and little supervision. Hotel does not enforce quiet hours or pool adult-only hours. Also, if you like privacy, know that the bathroom door is a THIN sheet of GLASS. Interesting design choice for a hotel room. Hope you like being able to hear your roommates pooping. Otherwise was a good place to stay, definitely clean and food was good, staff were awesome.
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Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, staff were friendly, good complementary breakfast.
Laurell
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay! Awesome breakfast… super smooth check in and check out.
Kaedan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was fantastic! Nice clean, staff was great!
Maricel
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfy beds and nice location
Natasha
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay, comfortable bed!
Virginia Ellen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and well provisioned. The staff were very friendly and accommodating, the breakfast buffet was well provisioned with many choices and changed a bit every day so there was variety.
Tina
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lack of billing transparency. Booked a pet friendly room as website stated Dogs Allowed. Was not informed of an additional $100 fee!! Were only advised upon check in. Front desk staff were terrible. Asked to have the room cancelled and money refunded so we could find a hotel with a reasonable pet fee front desk staff were rude and refused to assist. No supervisor or manager available for more than two hours! We’re given the choice of walking away from the $165 we paid for the room or paying the extra $100. Absolutely ridiculous.
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Jacob
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were always ready and helpful. The restaurant is open late and has excellent food including the free breakfast buffet. Nice pool that is well maintained
Keally
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, professional, lots of options. Room was perfect for us and the kids. I really enjoyed how easy everything was to get to! Thank you! We will definitely be staying again! Cheers!
Jennifer
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was great, the staff were mostly exceptional. The big issue we had was the bathroom door is a sliding, frosted glass partition. Bathroom privacy is definitely a priority in any hotel, especially with multiple people staying in a room. Put a real door on a bathroom!
DORIS
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall nice
Maria Elena
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Having a bidet spray in the washroom could be an added comfort. Coffee maker inside the room is not good✌️
Josh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Vitly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was excellent will be back again soon thank u
Rick
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was easy to get to. Front staff courteous and quick. Room was reall spacious and clean. Enjoyed our stay. Would stay ahain.
Number of reviews per page
20
40