The Boathouse & Riverside Rooms

Explore The Boathouse & Riverside Rooms
9.2
Exceptional
From 980 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

Traveler Reviews The Boathouse & Riverside Rooms

Number of reviews per page
20
40
Top reviews
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely room, great shower and excellent food. Perfect for a nights stay. We also loved the walk along the river.
Lynne
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect stay for our wkd in Chester. Beautiful view of the river from our room. From the staff to the room and our lovely breakfast I would definitely return.
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff. Very clean and comfortable room. Staff friendly and helpful. Second visit, we will come back again.
simon
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Unfortunately, our first evening meal really set the tone for the stay. Our food arrived very late, despite us ordering before several other tables who were all served first. When the meal finally arrived, it was very poor and looked rushed together. A discount was offered, but that wasn’t really the issue — the wait was simply far too long. In the end, we chose to eat elsewhere afterwards. The room itself was nice enough, but the shower pressure was extremely weak and there was mould around the shower unit. There was also noise outside late at night from someone working on the roof, which didn’t help, although I appreciate that may not have been avoidable. On checkout, I spoke to a member of the restaurant staff as nobody else was around. I asked whether everything was settled and if there were any extra charges. He said everything was fine. I even asked if he should check properly, but he simply asked another person having breakfast, who just grunted that it was okay. What disappointed me most was that nobody asked how our stay had been. Had they done so, I would have happily explained politely that the mould needed cleaning and the shower pressure needed improving. Instead, I’ve ended up having to leave this review.
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Penny
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was good. Allowed for variations. For example scrambled egg on toast in place of egg benedict. Croissants tray and fruit slices could be replenished when empty more frequently. Rated this stay as 9/10. If breakfast was 100% replenished i would rate as 10/ 10 Location fabulous. - short walk 10 mins through park to get to town Clealiness of room and room amenities excellent. Staff friendliness and quality of service excellent. Security of car park excellent As mentioned overall rating 9.5 / 10 Would stay again Would recommend to others
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Charlotte
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It’s in a great location in the centre of Chester, right on the riverside. Beautiful views. Friendly staff. Clean and modern room with an incredibly designed bathroom. Would definitely visit again!
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always enjoy our stays at the boathouse as it's nice and quiet and fantastic views of the river Dee
Karen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room clean Staff pleasant
Alice
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really beautiful location, very friendly and helpful staff, rooms have an amazing view and comfy bed. Really spacious bathroom for just their standard size room, and really powerful shower. The only slight disadvantage is that the room had no heating on but was very warm somehow, so we had to sleep with the windows open. The breakfast had a good selection of choices, and fresh eggs.
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Kasinda
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a nice 4 night stay here. It’s a lovely motel. The breakfasts are delicious and a big plus! The complimentary waters, tea, hot chocolate and cookies are also nice. A mini fridge would be a nice addition. The bathroom is big with a very comfortable shower. It’s a little further from the town center (an easy walk) but the river area is very peaceful. All of the staff were wonderful!
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Amanda
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place to stay. Wonderful surroundings. Staff really lovely and welcoming. Good breakfast.
Rob
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent everything , so cute , stay here when visiting Chester and surroundings
simon
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiful place and excellent food!
Charlie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay, everything 10/10. Will definitely be staying again!
Joel
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fabulous location by the river, easy walk to city centre. Great bar and food. Parking. Lovely staff.
paul
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Perfect
Gail
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fantastic property in a great location. Special mention for Harry.
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly staff, room with a veiw of the river Dee, breakfast and lunch great.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great Location down by the river but easy to walk into centre. Car Parking a real plus
Robert
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rooms lovely as ever and friendly team. Very convenient and parking.
Number of reviews per page
20
40