I had a great stay all around

I am writing regarding my recent reservation at your hotel from Apr. 17 to Apr. 19. (Expedia Itinerary: 72073353137118) On the first day of my stay, I requested a cancellation due to an urgent matter. After consulting with the reception, I contacted Expedia and agreed to a 50% cancellation fee. Despite this agreement, my credit card was charged for the full 2-night stay. I have already raised this issue, but it has not been resolved yet. Please review my cancellation record with Expedia and refund the overcharged portion as soon as possible. I look forward to your prompt response.

good

Nice place and great staff

Descent facility, clean and well located. Good value for the price.

Decent business class hotel

Room was clean and well appointed, staff helpful. Great business hotel

Super super nice hotel

Amazing stay!

Convenient

Excellent, but as usual, must ask for the room to be cleaned every day and hand wash cloths :-)

The room was nicer in person. The staff was amazing and kind. I wish i stayed longer because i wanted to try their breakfast.

Great room and very helpful staff. The room was very clean and well stocked.

Excelente hotel! Muy buena ubicación, desayuno, habitaciones comodas y amplias. El personal es muy amable

Breakfast great, staff friendly, room great and clean. Area great - only 10 mins walk to the main metro station line!

Room was very good however the cleaning service was not that much. The bin of the bathroom was not emptied upon the second day house keeping. AC was not able to cut at the tight temp. I had to stop that manually. I

Clean and comfortable

Staff are friendly and helpful

Clean room. Friendly staff. Amazing room service.

Great staff. Friendly. Professional. Clean hotel. Nice rooms. Good location.