I like the property, very nice, clean and neat, especially the meals. Dinner and breakfast in the room. That’s great and also the staffs were very nice and helpful and very friendly, love the place overall, would come back again!!!!

The Onsen Hotel is located close to everything we wanted to do in Yufuin. The hotel and the staffs are excellent. The meals we had were amazing.

Excellent services, foods & hot springs

The service,food are amazing,just that building is a bit old,need some touch up.location is excellent.overall the experience is good

The location of this hotel is great. The fact that we get our own private onsen is absolutely wonderful to me and my kids. I don't have to worry too much about my kids bothering other people in the public onsen. The room we have is very large in size and very comfortable. Meals are great and service is good. All in all, it was a great experience.

This ryokan is a little hidden gem near the Kirin Lake. The room is spacious and clean. The service is immaculate with attention to details in all aspects. The dinner and breakfast are both elaborate and made of high quality ingredients. Free shuttle service is available, though the ryokan is within walking distance from Yufuin JR Station. A very enjoyable stay and I’d definitely return if I visit Yufuin again in the future. Highly recommended.

Great food. Great staff. The room was beautiful. You also get access to the onsen of the neighbouring sister ryokan.

Great food and service. Highly recommend the room with the hotbath.

We stayed 1night and it was lovely stay at Santoukan. Staff was attentive and friendly. Kaiseki dinner was beautiful dont miss it

Top of the class, excellent service and they even park your car for you. Food is as expected, excellent and delicious. You ask for it at 7pm and you get it exactly at that. We had a room with private onsen, within a small japanese garden. Definitely recommended if you want some time with your spouse or partner.

Staffs were very gentle and helpful. Dinnner was delicious and artistic.

This hotel is outstanding. I would recommend everyone to stay here. Hotel has free shuttle bus to pick up at JR train station (u just need to book in advance) and also included 2 amazing Kaiseiki meals (very impressive). U can't find delicious Japanese restaurant in this town and most of shops closed after 6:00 pm. So, it is a good idea to find hotel that already included dinner for you. Hotel located near the lake and very close to walking street. We really had an amazing time there.

Very. Good stay Service is Perpect. I will go. Soon

Everything just fine from the first step you walk into the hotel, nice environment, staffs and the onsen itself. Nothing to complain about, you'll enjoy everything that is well prepared for you.

Best dinner and breakfast experience ever. Onsens had every amenity you could ask for.

従業員の方たちがとても丁寧で、おもてなしが行き届いたステキな宿でした。

非常熱情的員工與服務。雖然語言不通，但都會很積極用翻譯軟體溝通。

服務十分週到的日式傳統旅館，感謝飯店服務人員的接待，體驗到日本職人特別，和家人一同出遊難忘的經驗。

トイレの角に使っていない（使用済み？）の芳香剤と花瓶のような物が床の隅にが置いたままになっていて誰かの家のような感じがして残念でした。客室露天風呂が正面の民家2階の部屋から丸見えなのでもう少し見えないように工夫して欲しかったです。内湯、客室露天風呂共、お湯に入った時の細部が綺麗になっておらずロケーションが気になりました。

친절하고 청결하며 음식이 맛있음.