The hotel is close to nice places and staff friendly, only in the street outside the hotel were homeless people

Good location and friendly staff.

Très bon accueil à notre arrivée Personnel très sympathique et réactif Bon emplacement Chambres correctes pour 3 personnes Café thé et fontaine à eau disponible en permanence à la réception

The hotel was great for the price: very close to the Old Port, which was the place we wanted to see, the room was spacious and clean, and the staff was super friendly and helpful.

Everything about this place was perfect and above anything I expected. Everyone was super nice and the valet parking made everything easy.

This is a great hotel for a visit to Montreal! Hotel was very clean and staff were kind. The only negative - the air conditioning is very weak. Our room was really warm but other than that it was great! Perfect location.

The staff were amazing ! However we did have an issue upon arrival but it was all worked out so professionally and handled great! We got the sweetest welcome package and had free water, coffee and welcome area! The only reason it wasn’t a 5 star visit was for 3 days of our visit we never once had our room cleaned, new towels, or have our room done.

Room was very clean and comfortable

Close to Place des arts, comfortable beds, good shower, aid conditioning

I can honestly say that I’ve never one-starred a hotel before, so this is a first. Booked through Expedia. Of my week in Montreal, being stuck in this hotel was definitely a low point. Let’s start with cleanliness. The room is outdated, beat up, and was bordering on filthy. See the attached pics featuring the desk chair. I happened to be in a street facing room so there is the occasional bit of noise, but that wasn’t a problem. Then there’s the temperature. In one of the hottest weeks Montréal has seen so far this summer, my air conditioning unit was practically non-functional. The temperature in my room regularly topped out at 26 degrees. The young man at the front desk was happy to come reset the unit (I want to add here that the lobby air conditioning also seemed to be non-functional, horrible for the staff) and it briefly cooled down to a to a tolerable 22. Same song and dance the next day, where I had to go buy a fan from Best Buy in an attempt to get more than a few hours of decent sleep. No one ever followed up with me to see if things were improved, so I had to approach the front desk again. The same nice young gentleman came to my room, fiddled with the display for the AC for a few minutes, and I had one blissful night at 21.5 degrees. Never was I offered a different room, I had to ask (and none were available), never did they try to get a repairman into the room, nothing. Terrible experience. Avoid.

Spacious room, good bed. Breakfast place nearby.

Hotel de base, a environ 20min de marche au Centre Eaton et Centre Bell. Pas de bon resto dans le coin saufe Allo mon coco pour dejeuner. La chambre etait propre mais le tapis doit etre changé. Il y a eu une forte odeur parfumé en entrant dans la chambre. La chambre etat au milieu de l'hotel et manquait d'air. Nous n'avons pas passé bcp de temps ds la chambre alors ca fait notre affaire pour 1 nuit.

this time it was almost perfect.

Well place for weekend trip.

Perfect

Great location, very helpful staff

Le point positif principal : hôtel central. À côté du quartier des spectacles. Un must.

On se sent comme à la maison. Bien situé, propre et tranquille le soir. Lit confortable. Bon rapport qualité/prix!

Wonderful staff, great convenient location and the air conditioning was an absolute godsend in this heatwave. Merci beaucoup!

It was a great property close to walking to attractions. And very helpful staff