Lovely stay at the Sachsenwald hotel! Wilma, the employee on duty checking us in was very kind, efficient and helpful. Breakfast was delicious and well organized. Their coffee is outstanding. Nice upgrade to a suite with amazing bathtub. Thank you for an enjoyable stay!

I was shocked to learn the hotel didnt have A/C & that my room had several large windows facing south and only one opened for fresh air. It was hotter than hell in that room and not a single fan provided. Breakfast was mediocre, it cost 15 euros and everyone was crammed into one section which made no sense with corona rules! The hotel was understaffed with one waiter for a whole wedding party and then trying to deal with regular hotel guests like me. The highlights of this hotel were the minibar (seriously hit the spot) and location.

Great place & friendly staff

Great convenient place, and good food

Great staff, and staff couldn't do enough for you.

Room was a bit small but it was a business trip so didn't matter. Great staff. All in all a nice stay.

Perfect all the way, great service, clean and well managed, friendly personnel.

Nice hotel, pleasant staff. Clean and good room. Would stay again.

Close to a new vacation home I am moving into. Needed to stay at a hotel nearby until furniture arrived. The hotel is right in the center of Reinbek - a quaint little town near Hamburg. Shopping centers and good restaurants very close to the hotel. also the beautiful Sachsenwald forest in close distance. The hotel staff is very friendly and also helpful to a newcomer to this area. Spacious rooms, excellent breakfast, good restaurant and bar.

We were travelling to Berlin and found this hotel, it’s a little off route but it’s worth it! Clean spacious rooms!

The hotel was situated in a convenient location ,public transport on the doorstep of hotel. The hotel is very modern and spacious. The reception and concierge staff were very polite ,friendly and helpful. The room was very clean and spacious. Breakfast, lots to choose from. I would recommend this hotel to any one who travels to Berlin.

Pros: Nice hotel, good location, grocery story and good Chinese restaurant nearby Cons: Very expensive restaurant. The places for parking are very small and with medium-big car, it's hard to squeeze in.

Customer service at its best

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Ja hab es

Bin schon mehrmals in diesem Hotel gewesen. Sehr gute Anbindungen mit S Bahn nach Hamburg. Auto kann kostenfrei in Tiefgarage abgestellt werden. Frühstücksbuffet ist qualitativ sehr gut und vielfältig. Zimmer geräumig und sauber.

Gutes Hotel. Parkplatz in einer Tiefgarage, jedoch ist diese relariv eng.

Zentral gelegen. Ortsmitte. Öffentliche Verkehrsmittel seh gut erreichbar. Großzügige saubere Zimmer. Sehr gutes Frühstück.

Chambres côté rue trop bruyantets. Accés par la terrasse et sous sol un peu bizzare

Das Service personal war sehr aufmerksam und freundlich aber das Hotel war wirklich nicht empfehlenswert. für knapp 100€ die nacht war es wirklich traurig was ich vorgefunden habe. Alles war alt sehr zerbrechlich.