Clean rooms, staff was terrific, able to communicate via whatsap which was so convenient. Breakfast was good. Only pain point, we went for dinner in one restaurant followed by lunch the next day in another and the menus were identical. If we had known that we would have left the property. Daily soup also repeated so there was very minimal variety.

Nice property with easy access to park and complimentary bikes to explore. Pub also had live music.

Good

The apartment was amazing and spacious.

Great accommodations, reasonable cost, terrific facilities- pool, spa, restaurant,

Good

We loved the apartment and location. The customer service was excellent both at reception and where we ate in Colgan's. However, the breakfast was too expensive to try. My only regret is that we didn't stay longer, or have time to try the spa. We hope to come back some day.

Awesome location and amazing staff

Close to the National Park and clean and spacious suite and everything you need,Thank you for the comfort.

Staff were fabulous. The facilities were very clean and comfortable

Great 2 bedroom apartment n pool. Loved the lounge n fire place

Well appointed and recently updated. Apartments are very spacious as well. Staff incredibly friendly … all of them made a noticeable point to say hello and check in to see how we are doing.

Apartment was great, plenty of space and everything we needed. Hotel staff were exceptional! Would recommend!

The rooms were beautiful, clean, spacious, well laid out

We were so delighted with our stay. It's just pity that we only had to stay overnight and did not really enjoy the place but we'll be back soon. I will definitely come back here and recommend this to my famil and friends. The price is also cheap for a 2bed apartment.

Excellent stay

Perfect place to base our Southern Ireland stay out of. Wish we had more time here. Staff went above and beyond in their helpfulness to our travels. Amazing breakfast and dinner at the pub entertaining with live music.

Muckross Reserve apartments were in a great location to walk to the nearby Abbey, House & Gardens but a little far out of Killarney to walk (about an hour or 10/15 mins drive). The apartments were furnished well but kitchen utensils/cookware were basic - we could have used a casserole dish for the oven vs just a shallow baking tray. Other self catering apartments we have stayed in have supplied a welcome pack including basic condiments like oil, salt and pepper, milk and treats vs just tea and coffee sachets and small box of chocolates but we asked for salt and pepper and oil from Colgans next door second day. All the staff were very friendly and helped us organise taxis for our large party going into town. Would highly recommend using this as a base to explore the area and Ring of Kerry.

We stayed in the apartments, not the hotel proper. It was old and dated, beat up. The hotel was nicer, but needs a facelift. Service and food were excellent though!

We've felt a bit neglected in the restaurant outside area. There was a group of 100 inside. Food quality was not great, starters arrived with mains which meant eating cold food.