Room was clean loveeee the private warm bath in our room. It was pure bliss sitting in the bath hearing natures outside. Food was good and very generous - glad we booked food with our room as theres not a lot of place to eat around esp if you don’t have a car. Very convenient with the bus stop and family mart right outside. Was a very nice peaceful break from Tokyo.

The private hot spring is great. To use the public one at the hotel, no swimsuits are allowed. Some features of the hotel could use some updating. The front desk staff sometimes spoke English and sometimes were helpful. The food was pretty good. But the amount of food served in insane, and honestly I wish there was an à la carte option. There are no restaurants close by.

Wonderful food

The food is great and property is well maintained

This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone.

Beautiful ryokun experience with a lot of good traditional food. Would recommend for new and old visitors to enjoy and relax.

Had the most luxurious meal of my entire trip here

This was the best place I stayed on my recent Japan trip. If you're doing "The Hakone Loop", you might miss it, as if you catch the ship to Motohakone on Lake Ashi you will end up a while away. But! The staff here are lovely, the onsens are amazing, the dinner is phenomenal (and unbelievably huge), the rooms have a lovely atmosphere and are so comfortable, there's a bar with unlimited free drinks, and it's easily accessible via the Hakone Tozan Bus. It's right next to a convenience store too, if that's important to you. I'll remember my stay here for a long time!

We loved that they brought in yoga in the morning and a geisha in the afternoon. The onsen was fabulous after a long day if travel

Beautiful property with amazing traditional Japenese meals. The onsen was an incredibly peaceful experience and the staff were all incredibly helpful.

We had an amazing stay at this onsen hotel. The traditional Japanese dinner and breakfast were delicious and made the experience feel very authentic and immersive. The rooms were beautiful, and having a private onsen in the room was a huge plus. The staff was incredibly welcoming and attentive throughout our stay. Highly recommend for anyone looking for a relaxing and authentic Japanese ryokan experience!! :)

yummy apple juice (free drink bar)

Breakfast and dinner was phenomenal and extensive. Worth every penny! We had a small private onsen attached to our room. Loved that!!!

Lovely place to relax after a busy week in Japan. The onsen in the room was lovely and the room service beef was delicious, as was the breakfast.

Great breakfast and open air in room osen was the best.

Amazing hotel and great staff

No real food spots that we could find nearby. But breakfast and dinner was included with the room so that helped a lot

Nice spacious room with good food

Great hot spring

Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast!