My stay at Hotel Glow Inn was very disappointing. The Wi-Fi was extremely poor, and hot water had to be manually turned on by contacting the staff. Initially, I was given an old room with a broken power outlet. The manager's attitude was particularly disappointing. I witnessed the manager scolding an employee in front of guests. Although breakfast was included in my booking, the manager repeatedly emphasized that I could only choose four cheap items from the menu, with a rather condescending attitude. I strongly suggest that the owner retrain the manager in customer service, communication, and hospitality. On the positive side, the staff were friendly, helpful, and supportive throughout my stay.