Bathroom floor was cracked and the room looked old. I was promised a free wine bottle and never received it.

Staff was very helpful in arranging our airport transfer and take away lunch since our flight was so early. The pool, gym, basketball court were fantastic for the kids, along with the store ane the self service coffee machine was really nice!

Very good

.

Food was horrible and waited about 2 hours to get my food.

All good

Great hotel. Friendly. Breakfast was yummy. Only complaint would be the pillows, too hard.

Completely surprised me as someone who travel to León this place was above my expectations. Clean rooms, friendly personal it was just great! Above all ai loved loved the soft beds if you know you know! Thank you Staybridge for an amazing stay.

Everything perfect.

Amazing hotel! I’ve stayed in so many hotels in Leon GTO and surrounding town and this hotel by far has been one of the best! Beds are super comfortable which was a huge plus! The rooms are clean and modern, the staff was very friendly. The breakfast was also good although it changed everyday and some were not as good as others. Overall I would definitely recommend this hotel 100%!

It was good

Clean room

Breakfast was great, very clean room, kitchen staff

close to airport

restaurant staff was not checking their coffee machine was not working. Needed to refill coffee in two machines. Also, at times they forgot cutlery. Was either short or forgotten upon eating from their restaurant or free breakfast. Really nice facility and great staff and bedding was excellent!

I found hair in the bed as well as in the shower.

Excelente lugar

Great stay and hotel.

Always my favorite hotel. They left me a bottle of wine and cheeses cake to enjoy.

Love the place !!