White Hart, Newmarket by Marston's Inns

Explore White Hart, Newmarket by Marston's Inns
7.8
Pleasant
From 344 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews White Hart, Newmarket by Marston's Inns

Number of reviews per page
20
40
Top reviews
Tania
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our rooms looked nothing like the photo’s on here. The carpets had huge stains on them and the furniture was dated and beat up. Our window would not open and the frame was rotting. Our bathroom was dark and the shower would sporadically turn burning hot to freezing cold. The women’s toilets in the bar area had multiple out of order signs on the doors and the one I was able to use had a huge hole in the wall where tiles were missing and broken. The whole place has seen better days! In addition, the staff seemed irritated when we arrived and were quite rude to use and other members of our group (there were 23 of us). The only positives were the breakfast and the location.
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laura
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Please note that if you stay at this hotel on a Friday or Saturday night, it will be very noisy. Music is played until 1am, so it’s difficult to get any sleep before then. The general cleanliness is acceptable, but there was some mould in the bathroom and the window blind was broken. It’s fine as a basic place to stay, but if you’re hoping for a good night’s sleep, this may not be the best choice.
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Sandra
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I felt like I was staying at Fawlty Towers. The shower would sporadically go from boiling hot to freezing cold, there were fixtures hanging off walls and doors, holes in the walls, rotten wooden window frames, windows that wouldn’t open and the staff were quite rude. They also managed to lose a piece of luggage we accidentally left behind. We went back to get it a few hours after we checked out and they couldn’t find it. The manager pretty much blamed us for leaving it in the first place! Thankfully, we were only staying one night.
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David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Well located hotel. Just off the high street with a large car park. Value for money food offering.
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Slow service Housekeeping took priority over breakfast orders
Paul
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

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Sarah Anne
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Noisy disco, rooms are tired and need decorating.
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Youths in corridor shouting and swearing - not the best experience ☹️
Christopher
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Was ok for price
Christopher
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Could do with an upgrade. Guy couldn’t find our booking on the system despite having 5 rooms booked
eric
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast good staff friendly parking good Whole property in dire need of a full renovation and facelift
Brian
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel was clean but needs a revamping like new carpet and paint also sone upto date furniture. Didn't see much ofvthe staff as theyvwas mostly behind the bar Good location plenty of bars and restaurants nearby
William
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A super location for our trip. Rooms are typically small for a pub hotel. Dedicated car park was great
Jill
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Central to town. Clean room , comfy beds. Unfortunately there was a DJ from 22.00-00.00 which we did know about .
Christopher
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great hotel, very welcoming staff
Scott
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great Hotel was at a 50th birthday party so stayed at the hotel friendly staff everything was perfect Perfect
Gina
icon-
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was in very poor decorative order: paint scuffed and badly chipped, windows didn’t open and room needed airing, wires hanging from tv with tape around them. The corridors were the same
Trevor
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was lovely and clean. Could do with a lick of paint. Lovely comfy bed.
Jason
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Staying away a lot as an engineer. The food was great, prices reasonable. Room was clean and tidy. I would stay there again.
Phillip
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice room, good central location
Number of reviews per page
20
40