Hotel grounds are stunning, beautiful gardens and superbly lit up at night! Great restaurant choices and beverage selection. Should be noted the kitchens are quicker than a Macca’s so don’t be surprised if sipping your pre dinner cocktail whilst your main appears!! Better than waiting for your food I guess! Good entertainment in the evenings with live concerts nearly every night! Sports bar great and given World Cup was on always had people in there watching! GUGU beach club great way to spend a day people watching in between swims in the sea. Only one concern was music at times tended to be way to loud for a chilled out beach day. Each to their own I guess! All in all a great all inclusive hotel with plenty of options! Make sure you make use of the champagne bar at reception too!

Ultra luxurious hotel. So much good stuff to say about this hotel. Book it. You won’t regret it

Great place

All is great

Rest & relax was worth it.

Stunning hotel and great restaurants and location with beach

Loved staying at this hotel. Beautifully set, lovely designed, very clean, great food, very generous on drinks and quality options offered. Great and friendly service.

Exceptionally excellent resort. Highly recommend

This hotel is incredible in every way, from the selection of a la carte restaurants to the option of areas to relax. They have everything cover, even multiple adult only areas including beach! Nothing is too much trouble and your joy advisors are more than happy to assist you in every way. The food is insane at every restaurant even without needing to pay supplements, the highest standard is set at all times.

Everything was top notch

Wonderful

Top Resort with Unbelievable Food

Great hotel. Had some minor issues but our advisor Gulshat and Yana sorted it. Also the staff at Asma restaurant are the best. Specially Abdullah. Thanks

Loved it

The propery is beyond beautiful. The service is exceptional! The Restaurants are amazing! Definitely recommend this hotel!

Excellent

The building and services we received was fantastic! There were a few issues around getting our orders right at the restaurant - one suggestion would be for the waiters to read through the order before they head to the kitchen. Other than that the dining experience was fantastic - we weren't able to visit all the restaurants due to some of them being closed. The only other issue we had was the prices of extended services, spa/watersports, on site store, the markups are around 300% and massages are €300 per person which is something ive never experienced staying at similar level hotels.

Fantastic property Lansing service

Very luxurious property as you would expect, but there are a number of things that let this down: - one night the main entertainment venue and late bar were closed for a “private event” which turned out to be an awards ceremony for the hotel management. Pretty poor that nothing else is put on in place for paying guests… - similarly restaurants and bars were closed at short notice (on the day) and reservations moved owing to “special events”. - a problem with our initial room and a request to move was met with a “we’re fully booked” which was plainly not the case given the parity of guests and the fact that a room was found after challenging this. This meant that we were effectively left without luggage or a room for 4hrs… only to be told when we’re given our luggage that a dinner reservation had been made for us in 30mins time. - the marketing of the hotel gives the impression this hotel has a very relaxed vibe, and whilst this seems to be the approach of many staff (eg waiting 15mins for a drink in a nearly empty bar) this doesn’t seem to apply to guests - eg being reminded 3 times to check out at 12 (two messages and a phone call in the hour preceding this) only to have to wait 20mins for luggage to be collected… and being told “not to be late” for meal reservations. - information in the hotel is sparse and ad hoc - sometimes we were told about activities for the day at 11, 3 hrs after they had started, and sometimes not at all. Better options are available for the money!

This hotel is a very modern and different setout. It’s more of a mature place for adults. It’s away from the hustle and bustle. The restaurant options are amazing at the hotel.