JANE
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice room but not the cleanest floor. No food served on Monday night, we ended up at a very nice Indian restaurant a minute away but there were a lot of rooms occupied so we thought food would be served in the pub. Mediocre breakfast. Staff moaned about each other loudly as we were eating breakfast so clearly some issues here. Most upsetting was that I accidentally left my toiletry bag behind. I called to ask about it and was told the manager would be made aware so they could speak to housekeeping. Heard nothing back so tried again a couple of days later and had the same response but no one came back to me. My fault I left it but most places I stay would at least have made some effort to track it down and let me know the outcome. I wanted to support a small local business instead of big chain hotels in the area but now regretting not having paid £20 extra for one of them.
Read More


