Breakfast was a good spread. The cable car was delightful. The wellness area is quite dark and the swimming pool not suitable for children. The cleaning was not great with dead flies on the windowsill, random piles of sheets left in the room and no clearing of teacups. Trams and metro are nearby and lots of shopping and food options. It was fine.

Very clean, friendly staff, Skybar was closed on sundays and mondays which was disappointing. otherwise nice place to base yourself in Prague.

Great hotel with spacious clean rooms & many amenities as mentioned. The cable car to our hotel room was a surprisingly fun feature. Hurrah! We only stayed for one night. The hotel staff were friendly & helpful. I would book this hotel again. Professional, modern, quality hotel.

Convenient location a short walk from a shopping centre, tram stop and Andel metro station. Away from the main tourist area but only a short metro ride away. Many restaurants close by and a food court located in the shopping centre. Generally friendly staff (but not overly friendly). Quiet, clean, modern and spacious room although it was sparsely decorated: a few soft touches and more wall decorations would be good but not a major problem. Clean and modern bathroom. Bed on the firm side which suited me. Short ride in a funicular to get to this hotel from the hotel below was an interesting feature- I never had a problem with a queue. Pool , jacuzzi and sauna area is quite small and not really suitable for lounging in. Good choice at breakfast with eggs and crepes made to order. Good value and would stay here again.

Petr communication was amazing. Messaged before and after our trip. The facilities were great. Amazing room. Walkable to all the sites in Prague. Only 5 minute walk to an amazing shopping centre and food court too. Great location overall. Very safe and what a beautiful city Prague is!

Thank you.

Nice hotel, great location. Petr was very helpful

No mini bar. Hotel layout was strange

La chambre et l'hôtel sont impeccables. Le personnel est très agréable, professionnel et nombreux. Mais, il faisait trop chaud dans l'hôtel et dans la chambre, compliqué de dormir dans ces conditions. Obligé d'ouvrir les fenêtres. Et la piscine était trop froide, dommage, un ou deux degrés de plus auraient tout changé

Food in the restaurant was excellent as was the service. Room was clean and pleasant.

Good experience

Great location, walking distance to all the main attractions

Has all I want in an hotel

You can see that the hotel is a bit older. It was also quite cold in the room during our stay. Unfortunately there was no cable car running, so the shuttle ride down to the hotel was a little longer

Amazing hotel,great friendly helpful staff. Very unique experience getting to our hotel with the lift Food was really good. Spa lovely also.

výtah má hrozný zápach

The only entrance to this hotel is via cable car, and can get so busy that waiting time is long. The rooms are outdated but spacious. Nice bathroom. The pool area is always full of kids in the evening its impossible to swim! Or to take a dip in jacuzzi! There should be limited time for kids use! The system of QR codes in the room is so terrible, we didnt get any new towells, or there was no explanation what coffee you are drinking or how much cost the mini bar. The information of services is different from the room’s book to reception. This is not a 4* hotel. Now I know why it was cheap.

The hotel is situated in a lovely part of Prague. Easy to get around. Staff is very friendly and polite, breakfast is fresh and plenty to choose from, sky lift is amazing feature and views from the top floor are beautiful. Pool is on the smaller size but perfectly sufficient for a nice swim. Jacuzzi might be a bit difficult to get into for shorter people and steps to the pool is a ladder, not great for everyone. The only issue we had was a very uncomfortable bed that was moving a lot every time one of us turned around and smell of drainage coming from the bathroom. For the price we paid I expected a better/more comfortable and up to date room but overall people working there made up for it.

One of the friendliest and most professional staff I have experienced in a long time! Hotel was great and special mark goes for the breakfast. Overall this hotel and its unique way of access is a gem in Prague.

Directions on website to hotel were poor in that they failed to articulate that the easiest route was via the adjacent NH City Hotel. Staff were generally fine, but lass helpful than staff at NH Collection in Barcelona or Berlin.