Great customer service

It was great. Staff was super friendly. We got 2 cribs in our room for our babies and bed was extremely big and comfortable. I highly recommend this property

If this was a VIP access property, I was not made aware of it

Excellent service by front-desk employees — very knowledgeable, prompt, and courteous.

The Staff was great! Location and parking good. Breakfast was ok. Bed very comfortable but the AC never seemed to cool the room down and its hard to sleep when youre hot. The only real negative thing was the lighting. The rooms are kind of dark but the bathroom is WORSE. The bathrooms have only ONE little light. I dont get it. That makes it extremely hard to shave or put makeup on. We had to go buy a light to put in the bathroom….and we shouldn’t have to. I visit Joao Pessoa once a month and I probably wont stay there again because of that reason 😩

The Staff was amazing! They went out of their way to help with our luggage that was delayed for 48 hours. The price was terrific especially considering that the beds we’re FULL-SIZE! The room/beds are much larger than the hotel I’m in (Campina Grande). The roof top bar, lap-pool, and deck are amazing and you are one block from the beach. You are also near several restaurants and convenience stores.

Service very professional and friendly and to a high standard

Quarto

Ótimos estada Voltaremos

Equipe bem treinada, limpeza, hotel moderno com ótimo restaurante,

Quarto e banheiro com pouca iluminação Falta Lista de ramais de telefone de serviços do Hotel Equipe de funcionários excelente e muito educados

Esse hotel é sensacional!! Limpinho, cheiroso, super confortável! No meu apto o chuveiro estava ruim, de forma que se abrisse muito, a água batia no teto e molhava todo o banheiro, então tinha que deixar fraquinha a água. Pouquíssimas tomadas, carregador 2 coisas ao mesmo tempo não dava. Mas no resto, vale muito a pena!!

Café da manhã.

Boas comodidades.

Ar condicionado do quarto não tão bom .

Comodidade e conforto

excelente

Café da manhã variado, funcionários atenciosos, boa localização

Somente o banheiro que fiz a desejar na ter porta box completo. Sempre molha do lado de fora e temos que fixar usando toalhas pra limpar o chão .tivemos que aplicar novo quarto. Por causa esse problema devem repensar esse problema

Nada a acrescentar, tudo ótimo.