Les cuento , cuando llegamos el recibimiento muy bien. La chica colombiana excelente !! Perooo un caballero entrado ya edad , no le pareció que ser cortés era su trabajo y fue muy abrupto con sus respuestas, no nos hizo sentir bienvenidas . Es muy triste que vengamos de visita a un país extranjero donde las expectativas son muy altas , luego de topas con “extranjeros “ no españoles y te tratan despectivamente. Por eso no completamos la estadía en ese lugar y nos fuimos a un hotel Marriot , donde sí fuimos tratadas con mucha amabilidad!! Gracias a su gente linda de España!!! No recomiendo este lugar . Lamentablemente no me permite colocar zero estrellas.

It was good for the 2 days I was in Madrid very quiet and everyone was respectful

Great location, easy to navigate inside the bunks. Although it's a bit hard to find. It's easier to say that it's behind the shopping (h&m) area. Walk towards the square by the generali building and then down the stairs. It will be on the left. Very hot when the heater is on, especially the top bunk.

staff was super nice and friendly

quiet and easy to get everywhere

To start off the entrance to the hotel is in the back in an alley where there are nightclubs and drunk people all night peeing on the walls and on the street it is very unsafe. The nightclubs were going on all night until about six or seven in the morning and they would be breaking glass bottles all night and being really noisy. I saw the police going there every night to break up something..

Property was hard to find. Address says it’s on main strip, ended up having to go down a couple set of stairs. About 20 beds or so shared 2 showers and 2 bathrooms (one shower was being remodeled, so one) haha. There wasn’t really a common room and the reception were kinda uptight. Wouldn’t recommend

I could nit sleep due to outside people making noises

The place is conveniently located, very close to the metro line that takes you to the airport. The place only has two showers for everyone. Quite noisy place. You could here everything, it didn't matter if you were in the common area or inside a room.

C’était assez correct rien à signaler mais la nuit il y avait qqn qui frappait la porte fortement j’ai cru qu’il y avait qqn qui voulais rentrer. J’ai eu peur puisque les lits sont juste à côté de la porte d’entrée. Cela a cessé au bout d’un moment. Il y a de boites de nuits autour mais c’est surtout le weekend.

I booked a two twin bed room and got a double bed room i was too tired to negotiate or even fight over it but the host was very nice and very polite The staff and the cleanliness made up for it

El lugar muy lindo y ordenado

There is no living area, no common area, shower is tiny, etc.

mi anfitriona favorita fue Azlin, el lugar muy bien y limpio

Mould in the showers which refused to drain. Very minimal privacy. Even in an individual room (by which I mean a plyboard box in the back of a warehouse) every sound is audible (which includes the multiple times I had to suffer overhearing guests having loud sex). Tiny, uncomfortable prison style bed. Three toilets for a huge underground warehouse room full of people. Wouldn’t stay here again if you paid me

You never are going to rest there, I had a private room but you can hear everything. It's so loud.

I liked the staff.

Clean sheets, noisy, loud, not like the photos. Even the staff were loud at 1 am letting other people into the hotel.

Beautiful area, unforgettable moments.

Mejorar oferta en maquina reponedora.