The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. Parking is attached to a mall, so it can be a bit difficult to find on weekends.

The location is close to RM Garuda, Koki Sunda and many other snacks in the mall next to the hotel, if you bring a car you have to park in the basement of the mall.

Recommended hotel in Medan...the best 👍

The friendly staff offered me an upgrade to a corner room with a larger view, but it turned out to be facing the blazing sun. There were no curtains in some areas, so the AC wasn't cooling properly. If they had told me about this upfront, I would have declined. Otherwise, it was great...

The hotel is okay, the food is okay, and the staff are friendly. However, for added comfort and safety, there should be staff/staff monitoring the pool area, especially during high season, when many children swim but jump around, and many parents still smoke in the pool area.

The hotel staff is incredibly friendly, especially the breakfast staff, who are incredibly friendly. The breakfast is also guaranteed to be delicious.

Staff friendly, breakfast good. I love it.

Everything is okay, from entering to exiting. Well served. It's just that the front security guard is not good. A little disappointed, but let it be.

The room was very spacious, clean, and tidy. The only problem was that the phone charging socket was too far from the bed.

Comfortable and peaceful location, cool hotel directly connected to the mall

I've stayed here several times, but I never get bored because the hotel is nice and the service is the best.

The food is so-so. The mattress is too soft, not suitable for those with orthopedic issues.

The bed is too soft, not suitable for those with spinal problems, and the food is just so-so.

So the right choice, everything is suitable and good.

It's nice, but it's a shame that for a hotel in the 1 million range, some rooms don't have smart TVs. And the bathroom windows could use some mildew removal. Overall, it's good.

Comfortable rooms, suggestions for more varied breakfast options. Best of luck in the future.

Attractive hotel, food is also okay, rooms are also nice.

The staff is friendly, the room is very comfortable.

I took a junior suite on July 21, 2026. The receptionist said, "There will be fruit in the room, ma'am." I was happy at first, but then I found the fruit looked like this photo. Wow, wow, Cambridge Hotel Medan's service is extraordinary. Even though I didn't ask for it, they gave it, but not the best.

Friendly and well-mannered staff. Plenty of access to different places and a lovely neighborhood for culinary at all times.