N***a
8.3
/10
Reviewed 6 day(s) ago
I booked for Raya this year, the deluxe size room was so so big, but the view was beautiful, facing the Hilton Hotel, it was quieter if you wanted to sleep. I just booked for an event, I didn't expect it to be that small, the double size room, but it was still ok. I was just not satisfied, the toilet was a bit smelly, maybe there was something clogged, and I was very annoyed by the noise from the shop behind, it was really hard to sleep. Unfortunately, the Kuching Marathon event was cancelled, otherwise it was really hard to sleep. So from now on, it's better to take a deluxe size room for peace of mind.
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Accommodation's Reply
30 Sep 2026
Dear N***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching


