Just returned from 4 nights at this hotel. I would 100% recommend. The rooms are modern, spacious and the beds are so comfortable as are the pillows. Breakfast was amazing, everything you could ever want, including English bacon and sausages. All the hot food was hot!, nothing lukewarm. The roof top bar and pool was spotless with amazing views. Please note that no children are allowed in the pool on the roof due to safety. The pool downstairs was excellent. As other reviews say- no sun in the morning but it doesn’t open till 10am so not really a problem. The location is about 5 minutes walk to the beach and the old town is about 2 minutes walk. Benidorm gets a lot of news about muggers, but this is more near the strip. This area felt safe, but as with anywhere in the world, you have to be careful. All the staff were helpful. Check in is not till 4, but our room was ready about 2, and others were ready even earlier which was great. This was not an issue for us but, If I have to say anything negative, items do not get replenished in the room but I’m sure if you ask at reception, they would be. If we come back, this hotel would be our first choice. Everything was perfect.

Just back from here and easily one of the best hotels in benidorm. me and my missus stayed the the premium suite with the pool few.the rooms are spacious,clean plenty of storage and good amenities. Staff are very welcoming and kind. The best part of the hotel is the adults only rooftop bar and pool and even in the busy season as of July you could go up any time of day and get a sun bed but be aware the bar is expensive for drinks. The breakfast in the morning was standard and could be a bit more variety for cooked options but was lovely what they had on.all in its a fantastic hotel and we will be back

Spotlessly clean, good food/drink etc, staff were more than helpful

Perfect location well maintained hotel clean friendly staff nice rooftop pool and cocktail bar.

Great hotel! Lovey decor and very clean. The staff at the front desk and the bar staff were really friendly and helpful. We upgraded to a penthouse sea view room and it really made our stay! The rooftop bar with infinity pool with sea views was a great addition to the hotel. It's in a great location, only a short walk to the strip but out the way of noise. The car park price was more than I expected it would be but was very convenient. I have already recommended to friends and will return myself.

A really nice, well maintained and clean hotel. Great to have 2 choices of pools, one on the roof top and one on ground floor. Breakfast was a great selection of food quality food. All the staff we engaged with were pleasant and friendly.

Great hotel, perfect location with everything you need. Eat at the pool bar!

Another excellent stay in primervera

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Hotel is fabulous but staff let it down with bad attitude

No security! Expect aimless wannabe social media stars from other hotels clogging up the lifts and wondering aimlessly around your corridors whilst burying their heads into their phones. Could be a fantastic hotel but it feels unsafe. Also needs repainting and the housekeeping was poor, not allowing change of towels or more bog roll!

So we booked a premium room for 4 nights on a half board basis. The hotel is clean, spacious and well located. Paid an additional 72 euros for parking. Our room was substandard with no view. In fact it was not cleaned without several complaints at reception on 2 of the 4 nights we stayed. None of the soaps, shampoo or gels were replenished. Breakfast was decent. Plenty of choice of cooked items, more limited choice of fruits or healthy options. Dinner was not so good. Live cooking didnt happen, hot dishes were tepid. Salad bar okay. Desserts, very sweet and no icecream. Not worth the addtional supplement and would not recommend. Overall, a 4 star building with a below par experience and food. You can probably do way better for the price charged.

Cleaning staff did not clean the room on the Saturday when requested. No variety in the Breakfast buffet offer across a 7 day period and not hot enough. Bits of litter across different parts of the hotel, small bag left for 3 days near lift.

Highly recommended

Great hotel, breakfast was great, good selection of food, and fresh, staff very friendly and helpful, great location for old town, great selection of drinks at the pool bar, and the cocktail at the rooftop bar were amazing, would recommend and definitely stay again, only one small criticism was not enough umbrellas for the pool, and people reserving sun loungers with towels and not using them.

Such a beautiful hotel and I would definitely come back again x there were no negative points , everything was just amazing xxx

Spacious rooms. Excellent buffet breakfast Sunbed to people ratio doesn’t seem to match especially if you went peak season. Drinks expensive in comparison to the rest of the hotels/ establishments however the backdrop from the roof is beautiful.

Great location. Hotel spotless.

Amazing hotel!!

A fabulous hotel, great location. Would highly recommend.