New Washington Hotel

Explore New Washington Hotel
6.2
Pleasant
From 106 reviews
Cleanliness

6.2

Room Comfort

5.2

Service and Facilites

6.6

Traveler Reviews New Washington Hotel

Number of reviews per page
20
40
Top reviews
Angus
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booking in the staff member spoke no English which was a problem. Eventually we gained access to our rooms which were clean The shower was cold and the soap was so cheap it would not lather The towels had holes in them Otherwise OK Expensive for the standard delivered We used only one of the 3 double beds The zircon worked well
Michel
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is completely run down, very interesting history as it's built in 1912, but completely neglected. The neighborhood is also not great. Unfortunate that such a historic place is being lost.
SHIRAY
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice place under construction it will be awesome if they do more work to be better
DANA
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great room, helpful staff, wonderful view and amenities.
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Puntos a considerar. Hay habitaciones con balcon compartido. Y no trae caja fuerte. La habitación incluye nevera y accesorios de aseo (toalla, jabon, shampoo). Todo bastante limpio.
carlos
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Property was under construction. No hot water.
Jeff
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

This hotel should be demolished to the ground and start over horrible conditions. We were checking out and the maid came in while we were at breakfast and made the bed without changing the sheets. Toilet seat is not attached to toilet horrible place
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Jimmy Mojica was extremely helpful and willing to accommodate our needs. As an example, procuring additional towels for us. Excellent service. Thank you.
Jon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The Hotel was fine. The pool was slimey and it appears to be used by large groups partying during the day. Not sure if they rent it out to other groups to bring in a little more cash but that is what it looks like. The area outside of the hotel is nasty. Was thankful to have enclosed parking at the hotel. Has potential to be a very nice hotel once again.
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Allan
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Bad food, Bad A/C, Dirty places, only Local TV channels Good: Staff, new Rooms, Excelent View
Richard
icon-
6.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

The hotel was under a major renovation which I can understand the lack of a lot of things. But no fridge in the room, dinner was not worth the money and too dangerous to go out. Although the staff were nice.
Evelyn
icon-Business
Business
2.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

MUY MAL SERVICIO, pague 2 noches y solo me quede una noche porque el hotel está MUY MAL, no lo recomiendo para NADA!!! 1. No había agua caliente en la regadera 2. El lavamanos estaba TAPADO 3. Solo tenía 3 canales en la televisión, y salía un anuncio que no habían pagado por eso no tenían mas canales 4. Solo había un enchufe en toda la habitación 5. No hay elevadores y yo padezco de la espalda y no puedo subir gradas 6. Dicen que incluye desayuno y no me dieron el desayuno 7. Las sábanas estaban sucias 8. Las instalaciones están en MUY mal estado, no le dan mantenimiento Parece casa embrujada literal jaja Cancelé la segunda noche y no me reembolsaron NADA!! No es como sale en las fotos!! Lo unico positivo que puedo decir es que la cama estaba cómoda, pero de nada sirve si las sábanas estaban sucias!!
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Sergio
icon-Business
Business
2.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

There was no towel no running water to flush the toilet or take a shower no soap.
Elmira
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

I never stay in that roach hotel I need my money back I’m not playing
Guilherme
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

A
Theresa
icon-with Partner
with Partner
4.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

The front desk clerk wasn’t helpful and didn’t provide internet service or remote for A/C. We had to find another employee to help us. Also, the following day they chain locked the front door, locking us in! We couldn’t leave and there was no employee in site to unlock the front door… health/safety hazard! We had to walk around the entire hotel to find a child to help us. We had to check out with him… also wasn’t informed about the strict covid shut down Colon has on Sundays, when they knew we are leaving then. Had to get police escorted out of the Colon. The room we stayed in was in poor condition as well. TV didn’t work well… I do not recommend staying here.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

Tutto ok, prezzo buono pe la qualità che ti dano. Per me va molto bene
Denis
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Me decepcionaron muchas cosas: limpieza, atencion, mal olor en las toallas, tardanza en el servicio de restaurante, etc.
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Hotel is on the upgrade. I got No Hot Water to bath for the duration of my stay.
Disgusted
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

The property was terrible. I was quoted $26.64 and charged more. Staff did not want to provide me a receipt of my stay, water in the room was turned off overnight, did not get a ocean view as promised. Electric outlet & phone did not work, no hot water in the room, property needs a paint, request an iron and told we had to wait until 10am when another employee came in. We were checking out before 10am. The worst part was that visitors to the swimming pool area were urinating at the side of the pool. I advised employee that the patron should be removed. She stated that she advised the patron but him and his friends continued the practice. They just moved the practice behind a adjacent wall to the pool. Terrible experience.
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