The hotel has a great location, a nice beach club and beautiful territory. Unfortunately, almost everything else falls short of what you would expect given the price and the hotel’s published rating. The breakfast is nowhere near worth €30 per person. Although the selection is quite extensive, the quality of the products is rather average and the overall offering simply does not justify the price. The parking fee is also completely unreasonable at €25 per day. This kind of price might be understandable for visitors who are not staying at the hotel, but charging hotel guests this amount feels excessive and unfair. The staff seems polite and friendly, but the service feels very formal and impersonal. They seem more focused on following procedures than on actually helping guests. There is very little feeling of genuine hospitality or willingness to go the extra mile. Overall, the hotel gives the impression that it was probably a fantastic property some years ago, but that insufficient investment has been made in maintaining and upgrading it to the standard you would expect today. The location, beach club and grounds are definitely the strongest points, but unfortunately the overall experience does not match the price or the hotel’s rating.

Clean Room, great private beach, amazing breakfast.

It's a lovely hotel right on shore of the lake. Room was large and comfortable and the reception staff were very friendly. Dinner was excellent but the breakfast was poor for the money. We struggled getting to the hotel as there were no taxis available from Stressa station. Overall we really enjoyed our short stay and actually enjoyed this area more than Lake Como .

Amazing place to stay and the staff were AMAZING!!

It's our fourth year at this wonderful property. It's our happy place!!

Every single thing about our stay at Hotel Splendid was, indeed, splendid. All of the staff from the front desk to the bar to the restaurant were all so helpful and friendly, and the location cannot be beat if you are looking for a place to hangout and unwind. There is also a convenient walking path into the town of Baveno from the hotel to avoid the busiest road, as well as a shuttle stop right up the street for the Alibus that runs to Malpensa airport. The private lakefront beach is perfect for swimming and the breakfast buffet is impressive. Absolutely worth adding for your stay. I am not embarrassed to admit that, in a 4 night stay, we only ate one meal outside the hotel...the restaurant is just that good. Book your stay at Hotel Splendid, you will not regret it!

Professional staff, clean spacious room, Mountain View with noise from road. Terrace overlooking lake was perfect for pre dinner drinks and restaurant staff were very welcoming and helpful when deciding on food choices. Overall a good stay on the lake.

The hotel enjoys an excellent lakeside location with direct access to a private beach, making it an ideal setting for a relaxing stay. Throughout my visit, the staff were consistently friendly, professional and helpful. The breakfast offering was of a good standard. However, the availability of additional hot dishes that could be ordered was not clearly communicated, and greater visibility of these options would enhance the guest experience. There were two aspects that fell short of expectations. Firstly, the gym facilities require significant investment. Approximately half of the equipment was out of service, and the remaining equipment appeared dated and in need of replacement. In addition, guests are charged €12 per day to use the gym, which feels difficult to justify given the condition of the facilities. Secondly, the hotel applies a 5% service charge to guests' bills. This is not something I have commonly encountered at hotels. I was informed that the charge is distributed directly to the staff and, given the high standard of service I received, I was happy to pay it. However, greater transparency around this charge at the outset of a guest's stay would be appreciated.

This hotels gets the big things but fail on the small. Grand hotel, great beach, beautiful rooms, great breakfast, but as others note, you pay 25 to park for a day, in fact more if you use the car because payment is per hours capped at 25. We asked for iron. No. Not possible. Leave with staff and they will iron, I guess tomorrow.. and do on.

Staff was helpful and professional and very courteous! Specially Daniella, she was so helpful with my delayed baggage issue. Gorgeous hotel with access to Lake Maggiore. Thank you everyone!

Great hotel with spacious clean rooms, a private beach and pool and great facilities. Super friendly and helpful staff. Only downside is slow wifi :)

Really enjoyed this hotel. Have a nice bar that you can also access from outside. Beautiful beach and pool area. It is about a 12 minute walk to the ferry. And sometimes it can be slightly noisy. My neighbor kept me up fighting with her boyfriend. Finally called down to the desk and they had it resolved in less than 5 minutes. My friends also got their laundry washed by hotel. So that was a great service. Lots of cruise liners (Viking) use that hotel. Again quite beautiful.

Our stay exceeded our expectations. Would definitely stay there again. There is a convenient bus that takes you into Stresa and Arona (the Baveno train station was not operational during our visit).

Everyone were very friendly and nice, the hotel's facilities were excellent, we enjoyed our visit very much.

The facilities are beautiful the price to not include breakfast and the parking that they have is per hour every time that you go in and out, it’s not that close to Baveno or Stresa unfortunately during our stay, it was raining a lot, but the facilities are beautiful. Decoration in their rooms are fantastic.

Loved the lake view from our Jr suite!

First of all, the staff was super professional and nice. Rachel from the front desk made our stay such a great pleasure and the overall experience truly best, with her care, attention, and service. She is truly amazing, but so are all of the staff. Also, the room condition and overall hotel are highly recommended.

Just great.

This is a very nice hotel. Everything about it is really elegant.

Beautiful location and views. Architectural Interior finishes in both the rooms and public areas are well done. Exceptional dinners’ cuisine. Staff and Service are personable and professional. A special thanks again to Raquel for her assistance, guidance and caring.