Monte Serrat Hotel

Explore Monte Serrat Hotel
8.0
Very Good
From 526 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

5.4

Service and Facilites

8.4

Traveler Reviews Monte Serrat Hotel

Number of reviews per page
20
40
Top reviews
Julia
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bem localizado
Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Lorena
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The experience in this place was amazing.
George
2.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.
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Wagner
4.0
/10
Reviewed 612 week(s) ago

Hotels.com verified review

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.
Diego
6.0
/10
Reviewed 625 week(s) ago

Expedia Group verified review

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.
Odair
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

CAFÉ DA MANHÃ E RESTAURANTE MUITO BONS! A ESTRUTURA EM SI DO HOTEL É ANTIGA, MAS MUITO RAZOÁVEL E A LIMPEZA NO GERAL MUITO BOA! AR CONDICIONADO FUNCIONOU CERTINHO, MAS A TV DO QUARTO NÃO FUNCIONOU... BANHEIRO E CHUVEIRO BONS!
Marcelo
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ótimo custo benefício, hotel com quartos amplos e confortáveis, ideal para quem vai visitar o centro histórico de Santos.
Antonio
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A comida é muito boa, de qualidade e preço justo. A vaga de garagem atende bem. A recepção tem bom atendimento assim como a equipe da cozinha. A hidromassagem não utilizei e a academia estava com os equipamentos desligados. O quarto é bem limpo, embora o entorno seja bem ruim próximo ao Centro velho de Santos em área hoje degradada e sem opções de sair à noite, repleto de andarilhos e com bichos como baratas que podem com isso aparecer nas acomodações como presenciamos algumas. Bem longe das praias, precisando avaliar o custo benefício da hospedagem para cada situação.
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PAULO ROBERTO
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

ok
EDNA
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Café da manhã bom , alimentos frescos .
Vanildo Borges
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Equipe muito empenhados para contribuir com todas as solicitações! Principalmente em horários de dificuldades , bom atendimento e ótima equipe
Rogerio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quarto limpo, com café da manhã
Sílvio
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Estacionamento um pouco apertado
Marcos Vinicius
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Edilson
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

O que pode melhorar, a TV com tela toda fosca sem canais.
Marcio
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

O banheiro muito precario e com cheiro
MARCO
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

O quarto é grande, porém o banheiro merece mais atenção, muito embora possuísse uma banheira grande. O café da manhã é simples mas atende bem os hóspedes.
Rodrigo
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Check inn rápido
Leandro
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Quarto amplo, cama confortável, ótimo café da manhã,
Number of reviews per page
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