I had a booking issue that could have been easy to resolved by the management at the hotel (and by Expedia) but it was not and it cost me many hundreds of dollars. We reached out to the management several times and even tried to talk with them while at the hotel but with no luck as the management was not on premises. This is definitely a no frills place. The bathrooms are private but are not connected to the rooms which was inconvenient. It's very rustic for the price and it feels abandoned at night. It doesn't have much to offer and is very remote. The views are nice and the rooms (although quite small) were clean.

Great view and nice place, a bit complicatedbto get to but worth the drive

Alpinhotel Bort is such a hidden gem. We loved our stay there and our time in Grindelwald. The hotel has lots of charm and is conveniently located on the gondola line. We would definitely recommend!

Friendly staff

Great news place to stay. I was worried about the logistics but it wasn’t a big deal. Just take the gondola up. Staff was friendly and helpful, dinner and breakfast at the property was delicious.

We loved it. Amazong views of the Alps and such cozy rooms.

Dinner and breakfast were great. Staff were not helpful at check in. After the restaurant closed, staff sat on the front patio and smoked for over an hour. With no air conditioning we had the windows open to cool down the room, which are directly above the patio. The second-hand smoke smell filled the room so bad we had to shut them, which wasn’t pleasant.

Staying at the Aplinhotel Bort was a highlight of our trip. We loved the location, room, playground ;), and the staff was very friendly and helpful! Highly recommend!

La chambre et la salle de bain très propres. Personnel accueillant et très respectueux pour la maladie cœliaque (sans gluten). Déjeuner compris bon et généreux

An incredible spot. We chose to leave the car in town and enjoyed the gondola up. If you stay a night it should be half price. The views were amazing and the gondola stops at the property. Probably the most scenic accommodation ever. Also good food and drink and nice staff. 10/10z

Amazing location and fantastic staff.

If you're staying in the Grindelwald area, then this is your place! The staff was friendly, helpful, and accomodating. Tucked away from the traffic Great accomodations Beautiful view

Amazing view! However they should provide complementary lifts, at least one way up and 1 down.

Stunning view and the beds were comfy. Recommend!

The quietness is what we love, and the good food at dinner and breakfast is what makes our stay more memorable. We would love to stay here again and be happy to recommend this hotel to anyone we know.

The location is great, quiet, nice views, close to Hiking trails. Had dinner & breakfast there with friends. Food is delicious, service was good &staff are helpful & accomodating

In staying at 9 different hotels for our 2 week vacation this was our favorite hotel. We took the Gondola up to the hotel and then from there it was very easy to go to Grindelwald 'First' and was very accesible to some great hikes in the area, and then once the Gondola stopped at 6:00 p.m. it became very quiet and peaceful at the hotel. We had the restaurant and the mountain to ourselves for the rest of the night. Although we read many comments discouraging driving up to the hotel, we definitely could have driven up as we had good weather and the paved road is very driveable in the summer.

Quintin checked me in after I arrived late. He was extremely professional, friendly and kind. I will definitely refer all my friends and family to come to this amazing beautiful property.

Expensive to stay but great views. Playground available on site for young children. Restaurant had a decent menu. Fun bunk beds for kids in family room we had. Close to First for activities. Friendly helpful staff.

What a wonderful location that can’t be beat! I wish we didn’t have to pay for the gondola every time we went to the property, though.