Hotel Neo+ Kuta - Legian by ASTON

Explore Hotel Neo+ Kuta - Legian by ASTON
8.8
Very Good
From 3,582 reviews
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Cleanliness

8.9

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Neo+ Kuta - Legian by ASTON
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Staff Friendliness (131)
Ambiance (116)
Accessibility (114)
Distance to City Center (109)
Variety (109)
Bedroom (104)
Taste (103)
Surroundings (99)
Hotel Area (97)
Room Space (96)
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Traveler Reviews Hotel Neo+ Kuta - Legian by ASTON

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Customer reviews
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Adlina H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Had a good stay here for holiday in Bali
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N***o
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Business
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10.0
/10
Reviewed 6 day(s) ago
Always come here every time I go to Bali, it's a really great place.
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N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice boutique hotel in the middle of Kuta area. 10 minutes walk to Beachwalk and Legian street.
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Natalia T.
icon-Leisure
Leisure
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8.4
/10
Reviewed 1 week(s) ago
The room was clean, but a bit noisy. I was on the top floor, but I don't know why I could hear the sound of the engine or the AC humming. I booked two rooms, and both were the same. The restaurant's food wasn't particularly good. My son had porridge, and it smelled burnt. The other food was also a 5/10, if I may rate it.
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Verified Traveler
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Leisure
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8.4
/10
Reviewed 2 week(s) ago
For a budget hotel, Neo+ is quite good with a good location. The rooms are spacious, but when I upgraded, I was given a room with a problematic air conditioner. I've been informed about this, but it's been ignored. Please look into this further for improvements. The lobby staff is quite helpful and quite family-friendly.
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d***n
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Business
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8.5
/10
Reviewed 3 week(s) ago
Friendly staff, good location. However, the corridor is a bit creepy, as it faces another, poorly maintained building. Perhaps it could be camouflaged.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for staying at NEO+ Kutaregian and for taking the time to share your valuable feedback. We are delighted that you enjoyed our friendly staff and excellent location. We have shared your compliments with all our staff and will continue to strive to provide the best possible service to all our guests. Thank you also for your comment regarding the hotel lobby. We understand that the view from the surrounding buildings may affect your comfort and overall experience. We will carefully consider your suggestion to improve the lobby layout and install sun blinds to make your future stays more comfortable. Thank you again for your valuable feedback. We hope to welcome you back to NEO+ Kutaregian again. Thank you, General Manager, Kadek Emma Triadani
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Kristiani E. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All staff good and a place very clean and quiet.
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Accommodation's Reply
24 Jun 2026
Hi Kristiani E. B., Thank you for taking the time to share your experience following your recent stay with us. We are delighted to know that you found our hotel clean, quiet, and comfortable. It is also wonderful to hear that our team made a positive impression during your stay. Your kind words are truly appreciated and will be shared with the entire team. Thank you once again for your support and for choosing Hotel NEO+ Kuta Legian. We look forward to welcoming you back on your next visit to Bali. Kadek Ema Triandayani General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel, delicious breakfast, got a free room upgrade too.
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Accommodation's Reply
24 Jun 2026
Hi Valued Guest, Thank you for taking the time to share your experience following your recent stay with us. We are delighted to know that you enjoyed your stay, especially our breakfast and the complimentary room upgrade. It is always our pleasure to provide memorable experiences whenever possible, and we are glad that this added value to your visit. Thank you once again for your kind feedback and for choosing Hotel NEO+ Kuta Legian. We look forward to welcoming you back on your next visit to Bali. Kadek Ema Triandayani General Manager
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Ok, ok, ok... It's pretty easy to communicate when adding a few nights outside of the app.
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Accommodation's Reply
24 Jun 2026
Hi Valued Guest, Thank you for taking the time to share your experience following your recent stay with us. We are pleased to know that you found the process of extending your stay outside the application easy and convenient. Our team always strives to provide flexible and responsive service to ensure a smooth experience for our guests. Thank you once again for your feedback and for choosing Hotel NEO+ Kuta Legian. We look forward to welcoming you back on your next visit to Bali. Kadek Ema Triandayani General Manager
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
This is the umpteenth time I've stayed here.
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Accommodation's Reply
24 Jun 2026
Hi Valued Guest, Thank you for taking the time to share your experience and for choosing to stay with us once again. We are truly honored to know that Hotel NEO+ Kuta Legian continues to be your preferred choice whenever you visit Bali. Your continued trust and loyalty mean a great deal to us and serve as motivation for our team to consistently provide the best possible service and experience. Thank you once again for your support. We look forward to welcoming you back for many more stays in the future. Kadek Ema Triandayani General Manager
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Edwin d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is professional, friendly, and helpful, serving with heart. Strategic location, clean and comfortable, delicious breakfast, complete menu, good variety. Comfortable rooms, great service 👍
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Hello Mr. Edwin D., Thank you so much for taking the time to share your experience. We are delighted that you were impressed with our team's service and found your stay comfortable. Your compliments on the professionalism, friendliness, and responsiveness of our staff are a great honor for our entire team. We are also pleased to hear that you enjoyed the hotel's excellent location, the cleanliness of the grounds, the comfort of the rooms, and the varied breakfast options we offer. Such positive reviews motivate us to continue striving to provide the best possible experience for all our guests. Thank you again for your support and trust. We hope to welcome you back on your next visit to Bali. Sincerely, Kadek Ema Triandayani, General Manager
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Karen g. S.
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
The food is delicious and affordable, the hotel staff is friendly and helpful, the hotel environment is clean, close to Kuta Beach and Beachwalk Mall.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Hello Karen G.S., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our food and the friendly and attentive service from our team. We are also pleased that the cleanliness of the hotel grounds and its proximity to Kuta Beach and Beachwalk Shopping Center contributed to your comfort during your stay. Such positive reviews are an encouragement to the entire team to continue providing the best service and experience to all our guests. Thank you for your support, and we hope to welcome you back again on your next visit to Bali. Sincerely, Kadek Ema Triandayani, General Manager
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F***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
From check-in to check-out, everything went smoothly. Check-in was easy and fast. The entire staff was very friendly and polite. The room, bathroom, and hotel area were clean. My sleep was very comfortable and restful. I've stayed at Hotel Neo Kuta Legian dozens of times when I'm in Bali. It's always my first choice for accommodation.
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+3
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Accommodation's Reply
01 Jun 2026
Dear Valued Guests of NEO+, Thank you so much for choosing NEO+ Kuta Legian as your accommodation for your trip to Bali, and thank you for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with all aspects of our hotel, including the smooth check-in and check-out process, the friendly and warm service from our staff, the cleanliness of the rooms and the hotel, and your comfortable stay. We are honored that our hotel has always been your first choice. Your continued support and trust motivate us to strive to provide the best service. We hope to welcome you back to Bali again on your next trip. Thank you again. Sincerely, General Manager, Kadek Emma Triadayani
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m sahrul h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall good, service excellent.
1 people find it helpful
Accommodation's Reply
28 May 2026
Hi Mr. M Sahrul H., Thank you for sharing your review and for choosing Hotel NEO+ Kuta Legian during your stay. We are delighted to know that you had an overall good experience and that our service left a positive impression on you. Your kind words truly motivate our team to continue providing excellent hospitality to every guest. We look forward to welcoming you back again on your next visit to Bali. Warm regards, Kadek Ema Triandayani General Manager
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Beautiful hotel and safe for solo traveler. I will go back to stay here ☺️
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for sharing your wonderful experience staying with us. We are delighted to know that you found our hotel beautiful and felt safe during your solo trip. Your kind words truly mean a lot to us, and we are very happy to hear that you would choose to stay with us again on your next visit. We look forward to welcoming you back again at Hotel NEO+ Kuta Legian. Warm regards, Kadek Ema Triandayani General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
The room is a bit dim, actually nice for relaxing, but I think it still needs to be given bright enough lights because for me who has high astigmatism, it is a bit dizzy to see because it is too dim. For the service, it is very good, very friendly & super fast when you need something. The location is very strategic for staying in the Legian area, everywhere is close but not noisy because it is a bit tucked away from the main road.
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3 people find it helpful
Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the friendly and attentive service from our team, as well as the hotel's convenient, quiet, and relaxing location in the Legian area. We also appreciate your feedback regarding the lighting in the room. We understand that a relatively dimly lit room can be uncomfortable, especially for guests with vision problems. This suggestion will be taken into consideration for future evaluations and improvements to enhance guest comfort. Thank you again for your visit, and we look forward to welcoming you back in the future. Sincerely, Kadek Ema Triandayani, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice swimming pool, good service, friendly staff, clean room, spacious room.
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3 people find it helpful
Accommodation's Reply
14 May 2026
Hello dear customer, Thank you for your excellent rating and for sharing your experience with us. We are delighted to hear that you enjoyed the pool facilities, the friendly service from our team, and the clean and spacious rooms during your stay. Your positive feedback encourages us to continue developing our services to provide the best possible experience for all our guests. We hope to welcome you back again in the future for another memorable stay. Sincerely, Kadek Ema Triandayani, General Manager
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agam y. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The location is strategic, the breakfast is delicious, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Mr. Agam Y. Ke., Thank you very much for your wonderful review. We are delighted that you were impressed with our excellent location, delicious breakfast, and friendly service from our team. Your review encourages us to strive to provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Kadek Ema Triandayani, General Manager
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z***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted that you were impressed with our team's service, as well as the comfort and cleanliness of your room during your stay. Your review encourages us to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Kadek Ema Triandayani, General Manager
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R***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I've been here 3 times, I really recommend it.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you so much for your excellent review. We are delighted that you have stayed with us three times and continue to provide such valuable feedback. Your trust is a great honor and a wonderful motivation for our team to continue providing the best possible experience. We look forward to welcoming you back again in the future. Sincerely, Kadek Ema Triandayani, General Manager
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Number of reviews per page
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