All staff are friendly, quick to help customers, the hotel atmosphere is pleasant, quiet, the hotel is nice and clean.

All good, very recommended... Nice hotel.

The environment is very comfortable. The service is very friendly, even with children. Everything is comfortable, clean, and well-maintained. I'd love to come back again.

Great for a short getaway trip. Food and massage etc tours are pricey in the resorts, however, service and cleanliness are great! Well recommended if you would like to get away from reality!

Very good and next time can come back again

Restaurant menu can be improved for variety.

The hotel and restaurant staff are very nice and the service is excellent.

Place is super nice and the staff are very warm, accommodating, and friendly. Will definitely come back!

Beautiful beach view you can enjoy swim or just laydown with cold drinks. Nice & cozy rooms. Great service and hospitality of the staff

I wanna come back again to cassia ..like the surrounding hotel is forest and also connect to beach..room is spacious and very clean and also staff very friendly

After 2 years later, we returned to a very comfortable place for my family, especially my children, they really felt comfortable here. There are more and more sports activities available. One of the most enjoyable was in the afternoon when we were enjoying the atmosphere of the swimming pool, there was a gymnastics instructor who came to us in the pool and he played music and immediately directed us to do aerobics together, we were in the pool immediately spontaneously happy and followed his movements, he has a very positive aura, making the atmosphere even happier while swimming, his name is Mr. Benny, thank you, sir, during that time. All guests are really happy for that. Basically, thank you for all of you guys,,,, very satisfied, very happy. 😉

I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍

Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice.

Good and friendly service, room facilities are also okay. Hopefully I can come here again☺️

Mostly foreigners but really appreciate the service that doesn't differentiate between local (INA) or foreigner treatment, they don't discriminate in their friendliness.. keep it up, Cassie friend 🫶🏻 for the facilities, they are very complete, just suggest to bring groceries because it's more than 12 km to get out of the resort to find Alfa or Indomart. 5 stars for the facilities and service.

Because it is located in an island area, it is certain that the atmosphere will be quiet, but you can still get a beautiful atmosphere and extraordinary comfort, only the food needs to be paid more attention to.

Celebrating my father's birthday by staying at this hotel and it is not a wrong choice. They were beyond happy spending time there.

The view!!! and the hotel room is so comfortable!

One of the best hotels in Bintan. Have stayed there many times. Yey.

Kamar sangat bersih, dekat dengan pantai, kasur nyaman, pelayanan sangat baik.