Hotel staff during check-in on August 16, 2026, really needs training. The hotel, even though it's full and understaffed, doesn't deserve to inform customers. Arrival at 3 pm after the estimated time should have been immediately checked into the room, but it didn't meet expectations, the room wasn't ready with the excuse that it was fully booked yesterday but it wasn't ready. That's not a good excuse for a hotel, in quotation marks, the lack of people to clean the room was informed to the customer without any apology. After check-in at almost 5 pm, the reservation was for two rooms. The first room was okay. The second room had a leaking AC. The technician was okay, very good, responsive, and immediately repaired it. And suggested changing rooms because even though it had been repaired, it still leaked. Very good initiative. The breakfast was very good, with a complete menu. Please train the check-in and check-out staff.

The hotel staff is friendly, the rooms are clean even though the building is old but the hotel is well maintained, the breakfast menu tastes delicious.

You should renew the building, whether the interior and the parking space. Service management should also be upgraded.

Quiet from usually noisy roads in Semarang.

I've stayed here many times because the rooms are spacious and comfortable. The location is convenient, as I can join the CFD on Sundays. It's close to everything.

Friendly staff, located on the edge of the city. Unfortunately, the pool is small 😀

Not bad.... The location is close to the city.

The AC is very hot, not cold. It's been on for 3 hours and it's still not cold.

The location is quite strategic to business locations in the city center.

We used the family room, and everything was fine. Unfortunately, the extra bed was a bit small, making it uncomfortable for tall people.

We took the family room. Unfortunately, the single bed was a bit small, making it uncomfortable for tall people.

The building is old and needs renovation.

Not a new hotel, but it's a good choice for you to stay in Semarang.

A prime location in the city center. The hotel is old but clean, and the souvenir shop is nearby. It's also close to Simpang Lima for morning runs.

The location is close to food courts and malls, as well as souvenir shops selling Juwana Milkfish and spring rolls. Recommended 👍 Clean and comfortable.

The male staff at the front desk were very friendly, but I don't know about the female staff. When I called to ask about an ashtray, he said it would be delivered, but it never arrived until check-out. The room was spacious, clean, and well-maintained.

The hotel staff was very friendly, and the room was spacious and clean. The air conditioning wasn't very cool, perhaps because it wasn't close to the bed. The hot water was flowing smoothly, and amenities were complete, including a hairdryer. Drinking water refills were provided, with gallon dispensers on each floor. Breakfast was comprehensive and delicious, and the kids also enjoyed ice cream.

Wonderful hotel. Thank you so much, I really enjoyed it.

The staff was unresponsive, especially at check-in. There was no initiative to help carry luggage to the lobby. Cleanliness was poor, with a lot of dust.

Clean hotel, perfect for families. Breakfast is varied. Strategic location. ☺